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Director Career Planning & Placement

Coordinates activities of job placement service for students and graduates: develops placement office procedures. Establishes work loads, assigns tasks, and reviews results. Conducts in-service training program for placement personnel. Interviews applicants to determine qualifications and eligibility for employment. Assists individuals to develop employment plans based on appraisals of aptitudes, interests, and personality characteristics, and to plan curriculums accordingly. Contacts prospective employers to determine needs and to explain placement service. Arranges on-campus interviews between employers and graduating students to facilitate placement of graduates. Collects, organizes, and analyzes occupational, educational, and economic information for use in job placement activities. Directs maintenance of occupational library. Assists in conducting community surveys to gather labor market information, such as prevailing wages, hours, training, and employment possibilities. Coordinates program for analyzing campus jobs.

Director Career Resources

Career Guidance Technician

Collects and organizes occupational data to provide source materials and software for school career information center, and assists students and teachers to locate and obtain materials. Assists students to take and score self-administered vocational interest and aptitude tests. Schedules appointments for students requiring professional assistance. : Orders, catalogs, and maintains files on materials relating to job opportunities, careers, technical schools, colleges, scholarships, armed forces, and other programs. Assists students and teachers to locate career information related to students' interests and aptitudes, or demonstrates use of Internet, files, shelf collections, and other information retrieval systems. Keeps records of students enrolled in work experience program and other vocational programs to assist counseling and guidance staff. May make presentations to parent and other groups to publicize activities of career center.

Technician Career Guidance

Supervisor Lost & Found

Supervises and coordinates activities of workers engaged in resolving customer problems and complaints concerning matters, such as merchandise, service, and billing: reviews customer-complaint correspondence, notes any suggestions, and assigns complaint to customer-complaint clerk for action. Advises subordinates on handling difficult customer complaints, or may handle complaint personally. Confers with other supervisory or managerial personnel to recommend changes in order to avoid recurring customer complaints. May explain to customer by telephone or letter action taken on complaint. May follow up with customer to see that complaint was satisfactorily resolved. May be designated according to type of problem as supervisor, lost and found. Performs other duties as described under supervisor.

Lost & Found Clerk

Receives and returns to owner articles lost in stores, public conveyances, or buildings, and keeps records of articles lost, found, and claimed: inspects articles and telephones or sends letters to owners when identification is known. Tags and places articles in drawers, shelves, racks, or safe, according to type of article and where it was found. Discusses lost articles by telephone or in person, and returns articles to owners upon positive identification.

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