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Validation Specialist

Perform any combination of light cleaning duties to maintain private households or commercial establishments, such as hotels, restaurants, and hospitals, in a clean and orderly manner. Duties include making beds, replenishing linens, cleaning rooms and halls, and vacuuming.

Mental Health Specialist

Plans and conducts group, individual, group, and family psychotherapy sessions in an inpatient mental health unit.: Provides psychotherapeutic services to individuals, groups, couples or families and may specialize in a certain area. Determines frequency, duration, and intensity of treatment. Diagnoses and evaluates mental health status of patients. Collaborates with psychiatrist in developing treatment plans and works closely with medical providers. Prepares patient progress notes and maintains records of treatment. Develops discharge plans. Conducts neutral exchange services. This position typically requires a Bachelor's degree in psychology or social work and two years of patient care experience.

PC Specialist

Installs, modifies, and makes minor repairs to personal computer hardware and software systems, and provides technical assistance and training to system users. Answers client's inquiries concerning systems operation; diagnoses system hardware, software, and operator problems; and recommends or performs remedial actions to correct problems based on knowledge of system operation. There are no specific educational requirements, but excellent working knowledge of personal computers and peripherals is required.: Inspects personal computer equipment and reads order sheet listing user requirements to prepare computer for delivery. Installs or assists service personnel in installation of hardware and peripheral components, such as monitors, keyboards, printers, and disk drives on user's premises, following design or installation specifications. Loads specified software packages, such as operating systems, word processing, or spreadsheet programs into computer. Enters commands and observes system functions to verify correct system operation. Instructs user in use of equipment, software, and manuals. Replaces defective or inadequate software packages. Refers major hardware problems to service personnel for correction. Attends technical conferences and seminars to keep abreast of new software and hardware product developments.

EDI Specialist

Provides technical and administrative support for relational electronic data interchange (EDI) database design, analysis, and operations. Performs necessary maintenance on EDI system in order to update records, specifications, and operating procedures of partner systems. This job typically requires one to two years of experience with electronic data interchange systems.: Compiles and maintains records of EDI account transactions. Generates reports for management detailing EDI account transaction activities. Performs product installation, configuration, and user training. Conducts product evaluations. Stays abreast of EDI product developments and attends partner-sponsored training classes and conferences.

Web Content Specialist

Creates, develops, acquires, delivers, and maintains quality and consistent content for websites based on management priorities, policy directives, and goals. Designs and creates Internet applications, enhancements, and modifications to the website. Monitors web usage and provides statistics for management reporting. Ensures the website design and content meets the organization standards.: Writes and edits web content that can be read by search engines and online audiences. Optimizes web content using required style guides and graphic standards. Reviews website regularly to ensure content accuracy, timeliness, and relevance. Tests website accessibility and functionality from various environments. Manages links and cross-promotions with other sites. Anticipates emerging trends, technologies, needs, and potentialities as they pertain to the organization.

EEO Specialist

Monitors company contracts to determine Equal Employment Opportunity/Affirmative Action requirements and to facilitate compliance with government agencies. Identifies potential areas of equal employment or diversity problems, studies equal opportunity complaints to clarify issues, and meets with personnel involved to counsel, arbitrate, and settle disputes. : Confers with supervisory personnel to verify or document alleged violations of law, such as failure to post notices, process grievances, or correct ethnic or other imbalances. Reviews contracts to determine company actions required to meet equal opportunity provisions of local, State, or Federal laws. Prepares report of findings and makes recommendations for corrective action. Participates with Personnel Manager in addressing and resolving issues involving company hiring and related personnel policies.

Labor Relations Specialist

Assists management in administration of labor relations policies, and serves as information resource for such matters. Reviews collective bargaining agreements, and participates in contract negotiations. Advises management in investigating, answering, and settling grievances. Typically reports to Labor Relations Manager.: Prepares statistical reports of types and frequency of actions taken concerning grievances, arbitration, mediation, and related labor relations activities in order to identify problem areas. Verifies adherence to terms of labor contract by monitoring day-to-day application of the Fair Labor Standards Act, Labor Management Relations Act, and other Federal and State legislations. Furnishes reference documents and statistical data concerning labor legislation, labor market conditions, prevailing union and management practices, wage and salary surveys, and employee benefits programs. May represent the organization in dealings with Wage and Hour Division of the Department of Labor and the National Labor Relations Board.

Contract Specialist

Negotiates with suppliers to draw up procurement contracts. Negotiates, administers, extends, terminates, and renegotiates contracts. Formulates and coordinates procurement proposals. Coordinates activities of workers engaged in formulating bid proposals. Typically reports to supervisory level in organization.: Evaluates or monitors contract performance to determine necessity for amendments or extensions of contracts, and compliance to contractual obligations. Approves or rejects requests for deviations from contract specifications and delivery schedules. Arbitrates claims or complaints occurring in performance of contracts. Analyzes price proposals, financial reports, and other data to determine reasonableness of prices. May negotiate collective bargaining agreements. May serve as liaison officer to ensure fulfillment of obligations by contractors.

Compliance and Coding Specialist

Monitors and implements compliance procedures covering the privacy of access to patient health information. Reviews medical records for completeness and to abstract and code clinical data, such as diseases, operations, procedures, and therapies, using standard classification systems. Typically exists in a health plan or within a medical facility or institution. Typically requires the equivalent of an associate's degree and two to three years of related compliance experience and training in CPT and ICD-9 coding.: Coordinates all internal and external changes associated with products or services to assure legal compliance with regulatory guidelines. Conducts regular compliance audits and investigates/resolves complex compliance issues. Compiles medical care and census data for statistical reports on types of diseases treated, surgery performed, and use of hospital beds, in response to inquiries. Develops and maintains an organized, methodical documentation system for communicating, implementing, and managing new and existing regulatory requirements. Establishes and administers a process for receiving, documenting, tracking, investigating, and taking action on complaints concerning privacy policies and fraud concerns. Organizes and maintains files of contracts, records, and correspondence. Maintains and utilizes variety of health record indexes and storage and retrieval systems. Operates computer to process, store, and retrieve health information. Prepares, proofreads, and distributes reports, correspondence, forms, etc., of a specialized and confidential nature. May assist in the development of contracts and procedures to ensure compliance. May also develop, implement, coordinate, and monitor a fraud and abuse compliance program. May deal with patient/client files and other patient/client specific information of a confidential nature.

Account Installation Specialist Associate

Administers the installation of assigned accounts under general direction including, but not limited to, structure and billing setup, eligibility collection, database loading, and preparation of plan materials, such as administrative documents and customer education materials.: Provides support to assigned accounts by responding to inquiries and resolving issues of concern. May provide guidance or expertise to less experienced representatives.



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