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Approves, revises, and implements overall corporate growth strategies and personnel activities. As title practices vary among organizations, this level may be called Executive Vice President, Senior Vice President, or other variations depending on the organization. In smaller organizations the Senior or Executive title may not exist and the position may be referred to as a Vice President. This position is distinguished in that it is responsible for a broad range of activities or functions in the organization and typically reports to the President/Chief Executive Officer. In larger organizations, Vice President level position(s) may report to the Executive Vice President.: Develops, recommends, evaluates and obtains approval of all major corporate personnel and operational plans and programs. Selects, develops, and motivates necessary management talent. Guides the development of innovative compensation and benefit programs and provides cost control of this element. Contributes to solutions of major public problems. May direct operations and/or administration functions. May provide staff support services to operating groups in the areas of operations, distribution, personnel, and corporate office administrative services, and participate as a member of the Executive Committee in planning and controlling corporate growth and evaluating performance against objectives.

Senior Physician Executive

Directs, plans, and coordinates activities of employees engaged in medical services. Position requires extensive experience as a medical doctor. Typically reports to Hospital Administrator and advises Hospital Administrator on matters related to medical services.: Interprets company policy to employees and enforces medical services and safety regulations. Advises staff and supervisors on administrative changes. Recommends measures to improve methods, performance, and quality of medical service, and suggests changes in working conditions to increase efficiency. Assists medical officials in preparation of department budget. Conducts specified classes and provides training material to assist in student training program. Interprets, prepares, and distributes statistical data regarding department operations. May recruit, hire, train staff, evaluate employee performance, and recommend or initiate promotions, transfers, and disciplinary action.

Analyst Senior Economic

Plans, designs, and conducts research to aid in interpretation of economic relationships and in solution of problems arising from production and distribution of goods and services. Studies how society distributes scarce resources such as land, labor, raw materials, and machinery to produce goods and services. Conducts research, collects and analyzes data, monitors economic trends, and develops economic forecasts. Utilizes mathematical models to help forecast answers to economic questions. Studies economic and statistical data in area of specialization. Typically requires a master's degree in the field of economics; however, some organizations may accept equivalent education and experience combined.: Devises methods and procedures for collecting and processing data, utilizing knowledge of available sources of data and various econometric and sampling techniques. Compiles data relating to research area, such as employment, productivity, and wages and hours. Reviews and analyzes economic data in order to prepare reports detailing results of investigation, and to stay abreast of economic changes. Organizes data into report format and arranges for preparation of graphic illustrations of research findings. Formulates recommendations, policies, or plans to aid in market interpretation or solution of economic problems, such as recommending changes in methods of agricultural financing, domestic, and international monetary policies, or policies that regulate investment and transfer of capital. May supervise and assign work to staff. May testify at regulatory or legislative hearings to present recommendations.

Economic Analyst Senior

Lobbyist Senior

Represents a major client, usually at the national level, and provides strategic policy direction, and lobbies for client's interests on issues of major importance. Contacts and confers with members of legislature and other holders of public office to persuade them to support legislation favorable to client's interest. Studies proposed legislation to determine possible effect on interest of client, who may be a person, specific group, or general public. May direct lower level lobbyists.: Confers with legislators and officials to emphasize supposed weaknesses or merits of specific bills to influence passage, defeat, or amendment of measure, or introduction of legislation more favorable to client's interests. Contacts individuals and groups having similar interests in order to encourage them also to contact legislators and present views. Prepares news releases and informational pamphlets and conducts news conferences in order to state client's views and to inform public of features of proposed legislation considered desirable or undesirable. Plans and coordinates meetings between members and elected officials to discuss legislative issues and proposals and allow officials to respond to membership concerns. May contact regulatory agencies and testify at public hearings to enlist support for client's interests. May be legally required to register with governmental authorities as lobbyist and to submit reports of regulated expenditures incurred during lobbying activities. May attend and represent local organization at state and national association meetings. May instruct individuals or organization members in lobbying techniques.

Copy Writer

Writes advertising copy for use by publication or broadcast media to promote sale of products and services. Consults with sales, marketing, and other departments to decide the main selling features of product or service and discuss style and length of advertising copy. Obtains additional background and current development information through research and interviews. Reviews advertising trends, consumer surveys, and other data regarding marketing of specific and related goods and services to formulate presentation approach. Writes preliminary draft of copy and sends to supervisor for approval. Corrects and revises copy as necessary. : May write articles, bulletins, sales letters, speeches, annual reports, and other related informative and promotional material. May write scripts for announcers for radio and television. May contribute ideas for the naming of products and the wording of slogans for packaging and other promotional material. May enter information into computer to prepare advertising copy.

Editor Copy

Prepares written material for publication, performing a variety of duties. Reads copy to detect errors in spelling, punctuation, and syntax. Verifies facts, dates, and statistics using standard reference sources. Rewrites or modifies copy to conform to publication's style and editorial policy, and marks copy for typesetter using standard symbols to indicate how type should be set. : Reads galley and page proofs to detect errors and indicates corrections, using standard proofreading symbols. May confer with authors regarding changes made to manuscript. May select and crop photographs and illustrative materials to conform to space and subject matter requirements. May prepare page layouts to position and space articles and illustrations. May write or rewrite headlines, captions, columns, articles, and stories according to publication requirements. May initiate or reply to correspondence regarding material published or being considered for publication. May read and evaluate submitted manuscripts.

Insurance & Senior Benefits Clerk

Specializes in a more complex aspect of the Benefit Clerk duties. Requires more in-depth knowledge of benefit programs, company policies, and administrative procedures than the Benefit Clerk. This is a paraprofessional job and excludes jobs whose responsibilities typically require a four-year college degree.: Researches, analyzes, and integrates data to provide information on benefits and group insurance programs and utilization. Duties may involve identifying needs for modification or changes in program design and administrative procedures. Records employee enrollment in benefits. Explains and interprets more complex aspects of company insurance programs to employees and dependents. Answers more complex questions regarding benefits, such as pension and retirement plan, and group insurance, such as life, hospitalization, and workers' compensation. Fills out application forms or verifies information on forms submitted by employees. Mails applications to insurance company. Files records of claims and fills out cancellation forms when employees leave company service. May make employee presentations on benefit programs. May correspond with or telephone physicians, hospitals, and employees regarding claims. May perform complex aspects of benefit accounting and reconciliation.

Operator Copy Machine

Operates offset and duplicating/copying equipment or off-line equipment such as bursters, collators, sorters, reproducers, and interpreters. Duplication/copying may be directly from master copy or electronic files. Cleans and performs minor equipment maintenance.: Retrieves electronic files or places master in machine and blank paper in feed tray. Makes adjustments to register and tend machine while running specified numbers of copies for required projects. Maintains file of materials and requisitions supplies as needed. Reports needed machine repairs. Keeps records of production. May operate related bindery equipment. May sort, assemble, proof, store, route, and deliver completed work. Important variations may be indicated by trade name of machine operated.

Customer Service Advisor

Handles and resolves complex customer queries, complaints, special orders, or in-store returns via e-mail, telephone, and/or in person contact. Interacts with customers to obtain information, identify problem, provide technical assistance, and/or to provide information in response to inquiries about accounts, products, services, and operation or maintenance. Advises Customer Service Representatives on how to handle customer service matters.: Receives and processes orders, provides information concerning availability, pricing, changes in service, discontinuance, and shipping, and expedites and follows up on orders. Investigates and corrects errors, following customer and company records. Adjusts complaints concerning billing or services rendered. Refers complaints of product or service failure to appropriate departments for investigation. Coordinates customers' service needs with other departments as required to ensure customer service. Conducts proactive calls to customer base. Liaises with development, engineering, sales, distributors, and customers.

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