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Inspects and services new automobiles on delivery to dealer or customer, and makes minor repairs or adjustments to place vehicle in salable condition, using hand tools, portable power tools, and specification sheets. : Inspects vehicle for obvious damage and missing major components. Records discrepancies and signs acceptance slip for each vehicle delivered. Inspects vehicle for loose or misaligned items, such as trim, doors, and hardware, and positions defective items according to specifications, using hand tools. Starts engine and drives automobile to test steering, brakes, transmission, and engine operation. Activates power equipment, such as electric windows, seats, radio, horn, lights, and directional signals to ensure specified operating standards. Washes car and vacuums interior. Inspects surfaces to detect minor chips and scratches in paint and touches up imperfections, using brush applicator and factory-supplied matching paint. Installs optional equipment specified by customer or dealer, such as outside mirrors, rugs, and seat covers, using hand tools. Installs standard components, such as hubcaps and wiper blades, using hand tools. Pours antifreeze into radiator according to seasonal requirements. Polishes car to remove preservative coating and road film accumulated during transit. May spray undercoating material on vehicle, using spray gun. May tune engine, using mechanic's tools and test equipment. May install or repair major mechanical, hydraulic, or electromechanical equipment, such as radios, air-conditioners, power steering units, and power brakes, using mechanic's hand tools.

New Home Salesperson

Works with builder to sell new homes to buyers. Understands the home building business and how to use consumer psychology and advanced techniques for greeting prospective clients, overcoming objections, closing the sale, and following up the sale with client. Interviews prospective clients and accompanies prospects to property sites. Shows homes under construction to describe and display construction features and quality of work, quotes purchase price, and discusses conditions of sale. Reviews plans and specifications for custom-built homes with client and architect to clarify costs and construction details in preliminary negotiations for contract. Recommends construction features and available decorating options, such as cabinet installations, to aid client in formulating plans. Answers questions regarding work under construction.: Possesses knowledge of the basic steps of the builder's decision making and development process, basic construction features that benefit the home buyer, builder's marketing approach, the impact the New Home Salesperson has in the marketing process, and the impact of consumer behavior on the new home selling process. Uses basic elements of effective communications in the selling environment and understands the importance of prospecting in searching for and qualifying potential buyers. Knowledgeable of the legal aspects of the real estate business, fair housing guidelines, and details of basic new home financing. Draws up real estate contracts, such as deeds, leases, and mortgages. Participates in final walk-through and handles required call-back issues. May assess clients' financial status to determine eligibility for financing home through contractor.

Mechanic New Car

New Car Inspector

Inspects new cars prior to loading onto carriers: examines car for scratches, dents, and broken glass. Drives car to detect motor noises, transmission malfunctions, and brake failure. Records findings. Drives cars onto trailer truck. Keeps record of cars until delivery.

Banking New Accounts Representative

Opens accounts, explains and processes investments and other financial services, researches account problems, resolves complaints, and corrects records. Interviews customers to obtain information and explain available financial services, such as savings and checking accounts, Individual Retirement Account, Certificates of Deposit, savings bonds, and securities. Rents safe deposit boxes. Job know-how usually involves one to two years of directly related study, training, and/or experience.: Answers customers' questions and investigates and corrects errors, following customer and establishment records. Presents funds received from customer to teller deposit, and obtains receipt for customer. May help customer complete loan application. May type account information obtained from customer on record card or form and enter it into computer. May obtain credit records from credit reporting agency. May admit customers to safe deposit vault. May execute wire transfers of funds.

New Account Interviewer

Interviews customers applying for charge accounts: confers with customer to explain type of charge plans available. Assists customer in filling out application or completes application for customer. Reviews applications received by mail. Files credit applications after credit department approves or disapproves credit. May check references by phone or form letter and notify customer of acceptance or rejection of credit credit clerk. May verify entries and correct errors on charge accounts customer-complaint clerk, using adding machine. May answer credit rating requests from banks and credit bureaus. May issue temporary shopping slip when credit references appear satisfactory.

New Accounts Representative Financial

Sales And Customer Service Agent

Sells company products or services in store, business, or assigned area. Answers customer's telephone, mail, and in-person inquiries and requests. Resolves customer complaints and requests for refunds, exchanges, and adjustments.: Develops new accounts. Communicates directly with new and existing customers or clients to explain features and merits of products or services offered. Demonstrates products or services and provides assistance in the best application of products or services. Answers all questions concerning a product or service, with appropriate referrals where required. Closes transactions and takes orders. Investigates product/service warranty claims to ensure resolution within organization policies. Analyzes and interprets records of present and past sales, trends and costs, estimated and realized revenue, administrative commitments, and obligations incurred for management. Calculates and quotes prices.

Rental Sales Agent

Provides rental sales and customer service support at the time of rental and return using the company's approved sales and service techniques. Facilitates the rental process through verification and documentation of all necessary information to provide for efficient and timely rental and return.: Determines customer needs and offers all optional rental products and/or services. Prepares all rental and return documents accurately and completely. Qualifies each customer using the company's rental requirement guidelines. Offers all customers assistance with directions, maps, local area information, appropriate service information, etc. Reviews rental parameters with all customers to ensure a complete understanding of the rates, service charges, and terms and conditions of rental, and obtains customer signatures. Ensures that the return date and time on the rental agreement is accurate. Reviews all charges at the time of return. Answers the phone and greets customers entering and exiting the rental counter area. Assists customers by effectively resolving all customer service issues. Contacts and notifies customers of overdue rentals, inquires as to the expected date of return, and processes rental extensions. Maintains and updates rental agreement files and location logs. Completes, reviews, and submits various reports to supervisor. Maintains the appearance of the rental counters and areas to present a neat and orderly image. Ensures that the counter is stocked with appropriate supplies. May balance money in counter drawers, retrieve amount of money collected during shift, complete deposit slips, and deposit money.

Real Estate Sales Agent

Rents, buys, and sells property for clients on commission basis. Promotes real estate services and solicits owners in order to obtain new listings. Studies property listings to become familiar with properties for sale. Accompanies prospects to property sites, quotes purchase price, describes features, and discusses conditions of sale or terms of lease. Draws up real estate contracts, such as deeds, leases, and mortgages.: Reviews trade journals and attends staff and association meetings to keep informed of marketing conditions, property values, and legislation that would affect real estate industry. Interviews prospective clients to solicit listings. Accompanies prospects to property sites, quotes purchase price, describes features, and discusses conditions of sale or terms of lease. Draws up real estate contracts, such as deeds, leases, and mortgages, and negotiates loans on property. May negotiate loans on property. May hold broker's license. May assist buyer and seller in obtaining pertinent information or services, such as finance, maintenance, repair, or obtaining an appraisal. May obtain pictures and measurements of rooms, doors, windows, or any other specified areas for inclusion in newspaper advertisement and real estate booklets listing description of property. May inspect property to determine if repairs are needed and notify owner. May conduct seminars and training sessions for sales agents to improve sales techniques. May prepare closing statements, oversee signing of real estate documents, disburse funds, and coordinate closing activities.

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