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Oversees the Child Life Program in a college or university that prepares students to work with children and families within a healthcare setting or pursue a higher academic education. Directs an academic program that trains students to help patients and families cope with the fear, anxiety, and separation from home and school associated with a child's hospital stay.: Plans, develops, and implements the program to ensure quality educational experiences. Prioritizes, schedules, oversees, and evaluates the work of others in the Child Life Program. Develops and administers the program budget. Provides leadership in teaching, scholarship, and professional practice. Oversees academic planning, ongoing development, and evaluation of the Child Life Program. Develops and maintains Child Life Program relationships both within the department and within the community. Develops and coordinates the use of educational facilities and clinical resources. Recruits faculty for employment and assists with classroom and clinical performance reviews of faculty. Develops, evaluates, and revises student admission, progression, retention, and graduation policies. Collaborates with the Chair of the Department to schedule and staff courses as necessary. Assists Child Life Program graduates who are seeking employment and maintains post graduation data about them. May teach assigned classes. May recruit students and participate in the admissions process. May monitor and support students' academic progress throughout the program. May arrange and oversee collaborations with hospitals where students' internships occur.

Employee Assistance Program Director

Plans, develops, and implements Employee Assistance products and services. Manages activities within Employee Assistance Programs which assist employees and their immediate families when personal, social, or environmental difficulties exist which predispose illness or interfere with the employee's job performance. Typically requires a master's degree in social services with five years of employee assistance program experience.: Directs the Employee Assistance Program operation to include hiring, developing, and motivating staff and developing and overseeing the departmental budget. Establishes linkage with community and statewide resources. Develops and markets EAP products and services. Conducts training sessions on a variety of topics including Employee Assistance Programs, chemical dependency/alcoholism, and stress management. Assists in the design and implementation of mechanisms for evaluating utilization of service, client satisfaction, supervisor satisfaction, and program efficacy. Compiles statistical information for monthly and annual reports.

Wellness Program Coordinator

Develops, implements, and promotes various health education and screening programs for employees and the community. Typically requires a bachelor's degree in physical education, exercise science, or a related discipline.: Guides and oversees program activities designed to benefit the health and well being of employees and the community. Provides health education in programs to include physical fitness, weight reduction, alternative medicine, stress management, and smoking cessation. Recommends changes or additions to the program to reflect changing needs of employees. Coordinates special events and seminar programs in support of specific life style changes that may affect individual health. Conducts individual consultations and group seminars on health-related issues.

IT Systems & Program Director

Plans, directs, and controls systems analysis and programming activities, including establishing and implementing systems and procedures and the preparation of programs for the solutions of business, scientific, and/or engineering problems. Consults with managerial and systems analysis personnel to review and clarify program intent, identify problems, suggest changes, and determine extent of programming and coding required. Assigns, coordinates, and reviews work of programming personnel. Typically reports to the IT Top Officer and manager level personnel report to this position.: Develops programs from workflow charts or diagrams, considering factors, such as computer storage capacity and speed, extent of peripheral equipment, and intended use of output data. Oversees conversion of workflow charts to a language that can be processed by computer and entering of program codes and test data into computer. Analyzes test runs on computer and directs correction of coded program and input data. Directs revision of existing programs to increase operating efficiency or adapt to new requirements. Compiles documentation of program development and subsequent revisions. Prescribes standards for terms and symbols used to simplify interpretation of programs. Collaborates with computer manufacturers and other users to develop new programming methods. Prepares activity records and progress reports. May be responsible for overseeing computer equipment operations.

Employee Assistance Program (EAP) Manager

All Human Resources Managers not listed separately.

Technical Training Manager

Plan, direct, or coordinate the training and development activities and staff of an organization.

Program/Project Management Office (PMO) Manager

Determine and formulate policies and provide the overall direction of companies or private and public sector organizations within the guidelines set up by a board of directors or similar governing body. Plan, direct, or coordinate operational activities at the highest level of management with the help of subordinate executives and staff managers.

Applications Programming Manager

Manages and coordinates the development, creation, installation, and maintenance of computer programs to process data using business and scientific applications. Oversees and reviews work of programming personnel, and gives technical support and guidance. Analyzes workflow and assigns or schedules work to meet priorities and goals. May report to director level, is typically the second level of management, and may have first level supervisors reporting to this position; however, in smaller companies the manager may be the first level supervisor over subordinate staff.: Directs daily operations of department and coordinates project activities with other departments. Meets with IT department heads, supervisors, systems analysis personnel, and user management to solicit cooperation, clarify program intent, and identify and resolve problems. Analyzes test runs on computer to correct or direct correction of coded program and input data. Revises or directs revision of existing programs to increase operating efficiency or adapt to new requirements. Prescribes standards for terms and symbols used to simplify interpretation of programs. Evaluates programming project proposals and assesses project feasibility. Collaborates with computer manufacturers and other users to develop new programming methods. Directs training of subordinates in programming and program coding. Develops and interprets organization goals, policies, and procedures, and reviews project plans. Approves, prepares, monitors, and adjusts department budget, and prepares required records and reports. Participates in staffing decisions.

Technical Account Manager

Manages the service or sale of large and complex accounts, with duties entailing estimating and analyzing records of present and past operations, trends and costs, estimated and realized revenue, administrative commitments, and obligations incurred, identifying solutions, troubleshooting issues, and answering technical questions as they arise. Provides relationship management, escalation management, and technical advisement, playing a major role in customer facing activities and defining product direction.: Provides project leadership for the customer’s major business, product, or service needs. Designs and develops innovative solutions to customer requirements using company products or services. Maintains current functional and technical knowledge of the entire product or service line. Provides clear and constructive product or service feedback to management based on customer requirements. Helps to document best practices in developing and deploying company solutions. Functions as a frontline technical resource for customer questions. Finds and contacts potential new customers. Keeps in contact with clients, answers their questions, and deals with complaints. Predicts future market trends and develops new sales ideas. Interprets accounts and records to management.

Systems & Programming Manager

Manages, organizes, and administers systems analysis and preparation of applications and operating systems programming to process data and solve problems by use of computers. Establishes priorities and schedules, and oversees and reviews work of systems analysis personnel and programming personnel. Reviews feasibility studies and time and cost estimates of new or revised systems. Assists in the development of standards, procedures, and operating systems applications. The manager level is typically the second level of management and may have first level supervisors reporting to his position; however, in smaller companies the manager may be a first level supervisor over subordinate staff.: Ensures projects are completed on time and according to company standards. Consults with personnel in other information systems groups to coordinate activities. Consults with management to clarify systems and programs intent, identify problems, suggest changes, and determine extent of application systems changes required. Develops a project plan and schedule with key milestones, contingency plans, workflow charts or diagrams, considering factors, such as resource requirements, computer storage capacity and speed, extent of peripheral equipment, and intended use of output data. Manages conversion of workflow charts to language that can be processed by computer and entering of program codes and test data into computer. Analyzes test runs on computer and supervises correction of coded program and input data. Manages the revision of existing programs to increase operating efficiency or adapt to new requirements. Compiles documentation of program development and subsequent revisions. Trains subordinates in systems analysis, feasibility studies, programming, and program coding. Prescribes standards for terms and symbols used to simplify interpretation of programs. Collaborates with computer manufacturers and other users to develop new programming methods. Prepares records and reports.

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