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Oversees all managerial and supervisory functions in a satellite clinic, including managing fiscal, human resources, and administrative activities.: Implements all clinic policies and procedures. Manages clinic marketing and outreach, including public affairs and community relations. Oversees and directs clinical staffing plan and participates in budget process. Reviews operational costs with manager(s) and assures cost-effective and quality operations. Ensures compliance with all State and Federal regulations. Ensures security of medications, patient records, and employee records. Advises senior medical group and system leaders on administrative and operational matters. Leads special projects, committees, or task forces as requested. Participates in and coordinates resources required to carry out clinical studies. Ensures that clinical studies enroll quality subjects, are completed on time, report accurate information, and adhere with protocol. Leads teambuilding strategies, training, staff development, and staff supervision.

Clinic Manager Large

Oversees and manages the daily operations of a large clinic. Monitors patient flow and assures clinic is adequately staffed. Oversees the performance of all patient care responsibilities including, but not limited to, appointment scheduling, patient check-in and check-out process, preparation of patient/client for clinician visit, medical record management and filing, performance of general nursing duties, tracking and filing of diagnostic studies, and completion of end-of-day closing process.: Assesses, plans, implements, and evaluates patient care. Resolves issues with patients, staff, and suppliers. Facilitates the smooth flow of clients and patients to ensure minimum patient waiting time. Directs, implements, and supports strategies and action plans for areas of responsibility. Participates in organizational committees and regular management meetings. Communicates with the Physician(s) on a daily basis regarding needs of the office and conducts regular scheduled meetings with the Physician, PA, Office Manager, and/or other staff. Produces reports for senior management, as needed. Ensures compliance with local regulations and that professional and support staff properly implement clinical policies and procedures. Supervises the clinic staff, interviews and hires staff, and reviews staff performance. Identifies internal/external training needs and provides for staff development.

Clinic Manager Medium

Oversees and manages the daily operations of a medium-sized clinic. Monitors patient flow and assures clinic is adequately staffed. Oversees the performance of all patient care responsibilities including, but not limited to, appointment scheduling, patient check-in and check-out process, preparation of patient/client for clinician visit, medical record management and filing, performance of general nursing duties, tracking and filing of diagnostic studies, and completion of end-of-day closing process.: Assesses, plans, implements, and evaluates patient care. Resolves issues with patients, staff, and suppliers. Facilitates the smooth flow of clients and patients to ensure minimum patient waiting time. Directs, implements, and supports strategies and action plans for areas of responsibility. Participates in organizational committees and regular management meetings. Communicates with the Physician(s) on a daily basis regarding needs of the office and conducts regular scheduled meetings with the Physician, PA, Office Manager, and/or other staff. Produces reports for senior management, as needed. Ensures compliance with local regulations and that professional and support staff properly implement clinical policies and procedures. Supervises the clinic staff, interviews and hires staff, and reviews staff performance. Identifies internal/external training needs and provides for staff development.

Clinic Manager Small

Oversees and manages the daily operations of a small clinic. Monitors patient flow and assures clinic is adequately staffed. Oversees the performance of all patient care responsibilities including, but not limited to, appointment scheduling, patient check-in and check-out process, preparation of patient/client for clinician visit, medical record management and filing, performance of general nursing duties, tracking and filing of diagnostic studies, and completion of end-of-day closing process.: Assesses, plans, implements, and evaluates patient care. Resolves issues with patients, staff, and suppliers. Facilitates the smooth flow of clients and patients to ensure minimum patient waiting time. Directs, implements, and supports strategies and action plans for areas of responsibility. Participates in organizational committees and regular management meetings. Communicates with the Physician(s) on a daily basis regarding needs of the office and conducts regular scheduled meetings with the Physician, PA, Office Manager, and/or other staff. Produces reports for senior management, as needed. Ensures compliance with local regulations and that professional and support staff properly implement clinical policies and procedures. Supervises the clinic staff, interviews and hires staff, and reviews staff performance. Identifies internal/external training needs and provides for staff development.

Clinic Supervisor

Supervises the planning, organization, and directing of the daily operations of the clinic. Manages clinical staff to include hiring, training, coordination of patient care, supervising case management of field staff, monitoring patient lab results, and management of client documentation. Assumes responsibility for day-to-day clinic operations in absence of the Clinic Manager. Reports to the Clinic Manager. : Directs and supervises staff to achieve service, clinical, and financial objectives. Assures established production goals are being attained on a daily basis. Monitors compliance with regulations through quality assurance activities. Assures that patient care needs are met through effective management of human resources and materials. Performs financial and materials management duties. Provides budgetary and performance improvement feedback to management. Provides direct patient care as needed. Establishes work standards and team member goals and objectives. Coaches and counsels team members to deal with performance needs. Conducts performance evaluations. Performs scheduling duties and coordinates daily staffing activities. Facilitates educational opportunities of staff. Supports staff in problem solving and communication skills. Directs staff hiring, orientation, training, evaluation, disciplining, terminating, and development.

Outpatient Surgery Center Head

Directs, administers, and coordinates activities and operations of a major comprehensive ambulatory care or outpatient surgery center(s) to provide professional quality of care.: Organizes and develops short- and long-term planning programs to ascertain facility requirements. Administers fiscal operations such as budget planning and establishing rates for services. Establishes and maintains a clean and safe environment within the operating room suite and patient areas. Monitors care of the operating room suite and equipment to ensure that sterile techniques are used, equipment functions properly, and items are properly positioned. Develops operating schedules for the operating room suite and ensures proper levels of staffing of professional personnel during surgical procedures and post-anesthesia recovery. Monitors the preparation of patients for surgery and immediate post-operative care. Assists in establishing policies and procedures related to pre-operative, operative, and post-operative nursing functions. Oversees ordering of drugs, materials, supplies, solutions, and equipment needed for successful functioning. Ensures timeliness of surgical procedures by providing and controlling material, staffing, supplies, and equipment needed for procedures. Organizes and develops short- and long-term planning programs to ascertain requirements. Analyzes, implements programs, and evaluates the financial, operational and delivery aspects of outpatient surgery programs. Ensures compliance with all regulations and license requirements. Plans and manages capital needs for the surgery center. Recommends measures to improve methods, performance, and quality of service, and suggests changes in working conditions to increase efficiency. This position typically requires a Bachelor’s degree in nursing or a field of health and a minimum of five years of related experience. This position is not a Medical Doctor.

Nurse Manager Clinic

Manages activities of nursing and support staff in a clinic or ambulatory care setting to ensure that patient needs are met in accordance with physician instructions and administrative procedures. This position requires a licensed Registered Nurse with clinical experience.: Manages activities of nursing and support staff in a clinic or ambulatory care setting to ensure that patient needs are met in accordance with physician instructions and administrative procedures. This position requires a licensed Registered Nurse with clinical experience. Provides nursing care adapted to individual patient needs based on the nursing process, which includes assessment, planning, implementation, and evaluation. Must be skilled to work with a wide range of staff as part of an interdisciplinary team including physicians, nurses, and ancillary staff. Performs in a leadership capacity for clinical practice. Coordinates activities of the clinic with other patient care units. Identifies problem areas in the nursing unit, such as understaffing, absenteeism, and wastefulness, and takes corrective action. May have nursing supervisor or assistant nurse managers reporting to this position. Consults with Top Nursing Executive on nursing problems and interpretation of policies to ensure that patient needs are met. Plans and organizes orientation and in-service training for unit staff members, and participates in guidance and educational programs. Hires, trains and motivates a qualified nursing staff to provide quality patient care services. Prepares work schedule and assigns duties to nursing staff in unit for efficient use of personnel. Assists in the development and monitoring of the departmental budget. Engages in studies and investigations related to improving nursing care.

Clinic Operations Director

Leads and oversees clinic operations, including managing fiscal, human resources, and administrative activities. Implements all clinic policies and procedures. Manages clinic marketing and outreach, including public affairs and community relations.: Oversees and directs clinical staffing plan and participates in budget process. Reviews operational costs with manager(s) and assures cost-effective and quality operations. Ensures compliance with all State and Federal regulations. Ensures security of medications, patient records, and employee records. Advises senior medical group and system leaders on administrative and operational matters. Leads special projects, committees, or task forces as requested. Participates in and coordinates resources required to carry out clinical studies. Ensures that clinical studies enroll quality subjects, are completed on time, report accurate information, and adhere with protocol. Leads teambuilding strategies, training, staff development, and staff supervision.

Outpatient Coordinator

Coordinates and participates in a variety of activities associated with registering patients, maintaining various financial records, assigning payment classifications, making financial arrangements, reviewing accounts, collecting payments, and providing assistance with third-party sponsorship. Typically requires three years of experience in a related patient accounting position.: Reviews charges to ensure that patients are billed according to current rates. Assists in the supervision of the proper coding and distribution of clinic visit documentation. Coordinates the assignment of patients to specific clinic locations and assigns priorities to patients requiring emergency care. Compiles financial reports and statements to reflect total patient revenue, charges and cash flow, charges generated, receipts, and deposits. Maintains interface with departmental personnel to obtain information to verify and support records. Prepares correspondence and answers inquiries regarding account information.

Outpatient Department Manager

Manages and coordinates outpatient clinic operations, and coordinates activities of clinic with those of other hospital departments. Provides input in developing, evaluating, and implementing clinic policies, practices, procedures, and attainment of operating goals. Assigns, or delegates responsibility for, specified work or functional activities and disseminates policies and objectives to staff. Establishes and maintains work schedules and assignments of resident professional staff members. : Organizes resources to ensure efficiency of services. Interprets and administers personnel policies and ensures employee compliance to organization's policies and programs. Ensures adequate training of staff. Reviews clinic activities and recommends changes in, or better utilization of, facilities, services, and staff. Assists in preparation of clinic budget. Prepares required records, reports, and statistical data for hospital administrator.

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