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Acts as liaison between manufacturer and private consumer or government agency to expedite testing and inspection of products according to contract specifications: notifies consumer representative or government inspector of availability of products for testing. Designates tests required according to individual specifications. Reviews laboratory reports for completeness and accuracy and for test characteristics, such as strength, hardness, and quality of products. Promotes good will among plant divisions to facilitate expediting of orders.

Liaison Engineer

Coordinates activities to evaluate and resolve engineering-related production problems encountered in assigned area of aircraft manufacturing facility: reviews production schedules, engineering specifications, orders, and related information to maintain current knowledge of manufacturing methods, procedures, and activities in assigned area. Confers with quality control, material, manufacturing, and other department personnel to provide technical support. Interprets engineering drawings and facilitates correction of errors on drawings and documents identified during manufacturing operations. Investigates reports of defective, damaged, or malfunctioning parts, assemblies, equipment, or systems to determine nature and scope of problem. Examines, measures, inspects, or tests defective part for conformance to engineering design drawings or blueprint specifications, using precision measuring and testing instruments, devices, and equipment. Consults with project engineers to obtain specialized information. Evaluates findings to formulate corrective action plan and coordinates implementation of plan. Maintains records or oversees recording of information by others to ensure engineering drawings and documents are current and that engineering-related production problems and resolutions are documented. Serves as member of material review board to determine disposition of defective or damaged parts. May specialize in investigating and resolving tooling problems and be designated tool liaison.

Tool Liaison

National Account Manager

Manages sales and profit potential at the national level with the objective of maximizing sales, distribution, and display support. Develops sales strategies and tactics to penetrate customers across functions such as sales, operations, marketing, and purchasing.: Supports and develops strategic business plans for EDI forecasting, brand marketing, pricing strategies, supply chain, and new product development. Develops, maintains, and nurtures relationships with top existing customers. Partners with customers to identify new needs and enable customer satisfaction. Negotiates long term business relationships. Creates and delivers customer presentations. Seeks, creates, and develops new business opportunities to build brand consumption. Develops and executes effective account specific marketing programs. Identifies and develops action plans to satisfy customer needs using online customer specific data. Utilizes competitive information to benchmark performance.

Branch Account Manager

Leads the sales business by executing account management strategies that facilitate long-term customer relationships with targeted customers. Plans, forecasts, manages, and delivers consistent long-term profitable branch growth. Develops and directs the sales force to be the premier supplier of all relevant products or services. Actualizes account management strategies, sales planning, sales pipeline management, salesperson development/training, and sales activity consistent with the sales management disciplines.: Manages and leads sales team working with businesses and their owners to identify their specific business needs. Manages account assignments to the sales team to ensure secured sales performance to plan. Ensures that timeliness of sales and terms of sales support monthly/quarterly and annual trade working capital, revenue, contribution margin, and growth objectives. Provides accurate sales forecasts monthly to Branch Manager and region leadership. Practices performance management by setting clear goals, investing personal time in employee development, actively coaching (i.e., monthly one on ones, account reviews, opportunity reviews, and regular observed coaching calls), and performing on-time performance reviews. Ensures adherence to company policies, procedures, and strategic initiatives regarding human resource management. Increases market penetration in local business by securing new customers and expanding the scope of the existing customer base with owner, architectural engineer, mechanical consultants, and contractor accounts. Manages qualifications and assesses potential customers and opportunities. Ensures the development and maintenance of account plans with all key and target accounts. Ensures the development of new business and demonstrates an understanding of the various channels in the market and how they interrelate with the branch business. Facilitates training and ensures support resources are in place to develop salespersons capable of selling the full scope of bundled offerings available. Analyzes the market and current business performance. Develops strategies for the local sales team consistent the efficiency mission and objectives. Understands the business environment of branch markets including competition, purchasing, and business trends. Maintains accountability for integration of construction sales team activity within assigned staffing geography. Participates as the management team representative on strategically important key accounts. Establishes and maintains personal long-term customer relationships with strategically important accounts to influence opportunities. Owns and manages the sales staffing plan for the assigned local geography. Works with the regional HR, and recruits, hires, and retains sales support staff to plan. Ensures compliance with local, State, and Federal legal requirements and operates the local office with the highest business ethics.

Corporate Account Manager

Manages the service or sale of corporate accounts, with duties entailing estimating and analyzing records of present and past operations, trends and costs, estimated and realized revenue, administrative commitments, and obligations incurred. Develops and strengthens relationships with corporate account management through consistent communication and face to face meetings to identify potential business opportunities.: Finds and contacts potential new customers. Keeps in contact with clients, answers their questions, and deals with complaints. Predicts future market trends and develops new sales ideas. Interprets accounts and records to management. Evaluates and negotiates profitable contractual agreements by using high level business acumen to conduct preliminary financial assessments of each account and by working closely with internal and external customers to establish win-win agreements. Develops and implements programs with key corporate accounts by communicating with internal and external customers to maximize contract/sales performance. Maintains and updates account information, delivers monthly and quarterly performance updates and reports, provides customer support relating to daily operations, controls expenses, maintains timely documentation of activities, and adheres to corporate policies and procedures. Mentors, guides, and serves as a resource for Regional Account Managers. Assists Regional Directors with ongoing business development and assumes leadership roles on various projects. May be responsible for sales budget. May attend trade shows and conferences.

Network Account Manager

Manages all network development and management activities in accordance with company standards and key process controls to achieve market/region/division/company objectives, with duties entailing estimating and analyzing records of present and past operations, trends and costs, estimated and realized revenue, administrative commitments, and obligations incurred. Leads, initiates, and implements network strategy, financial analyses, and language/cost negotiations, and evaluates and negotiates contracts in accordance and in compliance with company contract templates and other key process controls. Develops and executes negotiation strategies that directly impact financial performance of the company. Negotiates and manages network contractual arrangements.: Identifies opportunities for process improvement and works cross-functionally within the organization to gain desired outcomes regarding network management issues. Supports sales team from network management perspective. Adheres to company standards from the perspective of system compatibility and legal framework. Collaborates with and involves relevant stakeholders, such as regional and corporate network management, internal customers, network pricing, etc., in negotiation decisions impacting legal or regulatory requirements, contract standards, and cost targets. Finds and contacts potential new customers. Interprets accounts and records to management. Evaluates and negotiates profitable contractual agreements by using high-level business acumen to conduct preliminary financial assessments of each account and by working closely with internal and external customers to establish win-win agreements. Maintains and updates account information, delivers monthly and quarterly performance updates and reports, provides customer support relating to daily operations, controls expenses, maintains timely documentation of activities, and adheres to corporate policies and procedures. Assists Director with ongoing business development and assumes leadership roles on various projects.

Technical Account Manager

Manages the service or sale of large and complex accounts, with duties entailing estimating and analyzing records of present and past operations, trends and costs, estimated and realized revenue, administrative commitments, and obligations incurred, identifying solutions, troubleshooting issues, and answering technical questions as they arise. Provides relationship management, escalation management, and technical advisement, playing a major role in customer facing activities and defining product direction.: Provides project leadership for the customer’s major business, product, or service needs. Designs and develops innovative solutions to customer requirements using company products or services. Maintains current functional and technical knowledge of the entire product or service line. Provides clear and constructive product or service feedback to management based on customer requirements. Helps to document best practices in developing and deploying company solutions. Functions as a frontline technical resource for customer questions. Finds and contacts potential new customers. Keeps in contact with clients, answers their questions, and deals with complaints. Predicts future market trends and develops new sales ideas. Interprets accounts and records to management.

Corporate Accounting Manager

Prepares and files external reports to the Securities and Exchange Commission and other regularatory agencies. Presents financial reports to senior management and members of the executive board. Participates in preparation of proxy statements. Oversees daily accounting transations in compliance with GAAP. Coordinates month, quarter, and year-end reconciliations.: Analyzes and forecasts balance sheet and cash flows. Prepares external financial statements in accordance with GAAP. Coordinates Sarbanes-Oxley compliance program. Accounts for and prepares reports related to employee stock purchase and employee stock option plans, self insurance reserves, severance and restructuring and retirement asset obligations. Facilitates financial and statutory audits and reviews. Leads the the adoption and implementation of new accounting pronouncements. Maintains and updates processes and internal controls. Participates in due diligence of prospective acquisitions. Gives work direction, resolves problems, prepares schedules, and sets deadlines to ensure timely completion of work. Monitors, appraises, and reviews job contributions of direct reports.

Internal Account Manager

Manages the service or sale of certain internal accounts, with duties entailing estimating and analyzing records of present and past operations, trends and costs, estimated and realized revenue, administrative commitments, and obligations incurred. Gains new business and maximizes sales from existing internal customers.: Finds and contacts potential new customers. Keeps in contact with customers, answers their questions, and deals with complaints. Predicts future market trends and develops new sales ideas. Interprets accounts and records to management. Responds to all customer queries in a professional manner. Administers customer orders efficiently. Maintains an accurate database of customers. Quotes customers on their requirements. Follows up on previous quotations. Discusses and reviews customers’ needs on a regular basis.

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