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Supervises employees in the patient accounting area of the business office. Implements and monitors effective business office work processes, staffing plans, resource allocation, and logistical planning. Typically requires three years of related business office work experience. : Ensures accurate patient billing and accounting. Supervises and coordinates subordinate staff. Ensures that established policies and procedures for patient billing, advance payments, and third-party payments are observed in business office transactions. Coordinates departmental activities to provide designated services with optimum efficiency and accuracy. Provides resolution on patient billing discrepancies. Conducts staff meetings for dissemination of pertinent information. Responsible for training and motivation of staff. May assist in the selection process. Prepares reports on activities.

Branch Office Manager

Manages and coordinates all activities of a branch office. Oversees activities of operations personnel to ensure efficient operation of department or branch. Audits accounts, records of proof, and certifications to ensure compliance of workers with established standard procedures and practices. One or more supervisors may report to this position.: Compiles required and special reports on operating functions of department or branch. Interviews, selects, and hires new employees. Evaluates employee performance and recommends or initiates promotions, transfers, and disciplinary action. Controls supply of money on hand to meet branch's daily needs and legal requirements. Conducts staff meetings of operations personnel, or confers with subordinate personnel to discuss operational problems or explain procedural changes or practices.

Office Manager

Organizes office operations and procedures, such as word processing, bookkeeping, preparation of payrolls, flow of correspondence, filing, requisition of supplies, and other clerical services. Coordinates activities of various clerical departments or workers within department. Evaluates office production, revises procedures, or devises new forms to improve efficiency of workflow. Establishes uniform correspondence procedures and style practices. Formulates procedures for systematic retention, protection, retrieval, transfer, and disposal of records. This position is similar to an Office Supervisor, but scope of unit supervised typically involves a larger number of employees and more varied office activities. Position requires experience in the classifications managed along with completion of high school and college courses in the areas managed.: Plans office layouts and initiates cost reduction programs. Reviews clerical and personnel records to ensure completeness, accuracy, and timeliness. Prepares activities reports for guidance of management. Prepares employee ratings and conducts employee benefit and insurance programs. May prepare organizational budget and monthly financial reports. May hire and train clerical staff. May compile, store, and retrieve managerial data.

Hotel Front Office Manager

Coordinates front office activities of hotel or motel and resolves problems arising from guests' complaints, reservation and room assignment activities, and unusual requests and inquiries. Assigns duties and shifts to workers and observes performances to ensure adherence to hotel policies and established operating procedures. This position typically reports to the General Manager Hotel and supervises subordinate staff.: Confers and cooperates with other department heads to ensure coordination of hotel activities. Answers inquiries pertaining to hotel policies and services. Greets important guests. Arranges for private telephone line and other special services. May patrol public rooms, investigate disturbances, and warn troublemakers. May interview and hire applicants. May receive and process advance registration payments. May send out letters of confirmation or return checks when registration cannot be accepted.

Manager Office

Branch Office Supervisor

Supervises activities of personnel involved in performing internal operations in department, plant, or branch office. Prepares work schedules and assigns duties to operations personnel to ensure efficient operation of department or branch. This position typically reports to the Branch Office Manager and is the first level of supervision.: Assists in interview and selection process of new employees. Directs employee training to improve efficiency and ensure conformance with standard procedures and practices. Verifies workers' count of incoming cash shipments. Confers with subordinate personnel to discuss operational problems or explain procedural changes or practices. May audit accounts, records of proof, and certifications to ensure compliance of workers with established standard procedures and practices.

Office Supervisor

Supervises and coordinates activities of one or more occupational groups, such as administrative and support, clerical, word processing, general office, office equipment operators, and others. Scope of unit supervised typically involves relatively few varied office activities in department, plant or branch office. Evaluates office production, revises procedures, or devises new forms to improve efficiency of workflow. Prepares work schedules and assigns duties to operations personnel to ensure efficient operation of department or branch. This position is the first level of office management and typically requires experience in the classifications supervised, along with completion of high school and may require some college courses in the areas supervised.: Refers to Office Manager for larger office staffs and/or more varied office activities. Audits accounts, records of proof, and certifications to ensure compliance of workers with established standard procedures and practices. Compiles required and special reports on operating functions of department or branch. Establishes uniform correspondence procedures and style practices. Formulates procedures for systematic retention, protection, retrieval, transfer, and disposal of records. Interviews, selects, and hires new employees. Directs employee training to improve efficiency and ensure conformance with standard procedures and practices. Conducts staff meetings of operations personnel, or confers with subordinate personnel to discuss operational problems or explain procedural changes or practices. Prepares employee ratings and may conduct employee benefits and insurance programs. Reviews clerical and personnel records to ensure completeness, accuracy, and timeliness. May plan office layouts. May prepare organizational budget and monthly financial reports. May hire and train clerical staff.

Top Support/Ancillary Executive Medical

Directs activities of multiple supporting units of a hospital. Organizational units may include but are not limited to three or more of the following supporting areas: central supply, engineering, dietary, housekeeping, laundry, security, pharmacy, respiratory, physical, recreational, occupational therapy, medical records, etc. Typically reports directly to the Hospital Administrator.: Coordinates activities with those of other hospital departments. Establishes policies and procedures in cooperation with other hospital officials. Interprets and administers personnel policies and provides for training program. Reviews activities and recommends changes in, or better utilization of, facilities, services, and staff. Establishes and maintains work schedules and assignments of staff members. Authorizes purchase of supplies and equipment. Prepares and submits budget, records, reports, and statistical data.

Office Nurse

Provides care for and treats patients in medical office, as directed by physician. Prepares patient for and assists with examinations. Administers injections and medications, dresses wounds and incisions, interprets physician's instructions to patients, assists with emergency and minor surgery, and performs related tasks as directed. Requires RN license.: Maintains records of vital statistics and other pertinent data of patient. Cleans and sterilizes instruments and equipment, and maintains stock of supplies. May conduct specified laboratory tests. May record and develop electrocardiograms. May act as receptionist, perform secretarial duties, and prepare monthly statements.

Central Office Equipment Engineer

Implements planning schedule for installation of central office switching facilities, or transmission facilities equipment, such as broadband, radio, TV, camera, repeaters, and other related equipment to meet projected traffic requirements. Typically requires a degree in engineering; however, some companies may accept equivalent related education and experience combined.: Reviews planning schedule or equipment request and data on projected traffic to determine quantities of specific types of equipment required. Plans arrangement of equipment, prepares cost estimates for equipment and installation, and submits data to management for authorization approval. Prepares drawings and equipment specifications for installation. Monitors installation activities to solve any problems concerning arrangement or specifications. Assigns equipment and installation expenditures to specific program or project accounts. Closes out installation authorization when equipment has been tested and put in service.

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