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Drives new and existing sales within a geographic area while managing, coaching, and developing a team of Customer Service Representatives. Trains in a specific geographic area with the customer service team until able to demonstrate the ability to work as an independent Customer Service Manager and a position is available.: Establishes and maintains effective customer relationships and mutually beneficial business relationships with clients. Ensures outstanding customer service including customer contract retention, professional customer service, management of accounts receivable, accurate reporting, and resolution of any customer concerns within an assigned geographic area. Makes sales presentations to prospective customers. Informs customers of new products, promotional products, and any special services. Addresses service complaints and works to resolve them. Coordinates and communicates customer complaints and possible resolutions to manager in a timely manner. Adheres to all company, local, State, and Federal polices, guidelines, and regulations. Files daily sales reports via computer and completes all paperwork. Accounts for and turns in all forms of payment collected each working day at the designated depository in accordance with corporate procedures.

Retail Consultant Bilingual

Provides customer service, frequently using a foreign language, in a retail environment. Guides new customers through the purchasing decision and educates them about their new product and/or service. Sells retail products and services to new and existing customers. Meets or exceeds service and sales objectives.: Maintains and demonstrates current knowledge of the latest products and services available for sale. Communicates with customers to understand their consumer needs and match their needs to the organization's products and services. Educates and engages customers through product demonstrations. Demonstrates ability to interact with customers using a foreign language and provide continuous support for all current clients.

Management Trainee

Performs assigned duties, under direction of experienced personnel, to gain knowledge and experience required for promotion to management positions. Receives training and performs duties in several departments, such as credit, customer relations, accounting, or sales, to become familiar with line and staff functions, operations, management viewpoints, and company policies and practices that affect each phase of business. : Observes experienced workers to acquire knowledge of methods, procedures, and standards required for performance of departmental duties. Workers are usually trained in functions and operations of related departments to facilitate subsequent transferability between departments and to provide greater promotional opportunities. May be required to attend company-sponsored training classes.

Cook Spanish Style Food

Plans menus and cooks foreign-style dishes, dinners, desserts, and other foods, according to recipes: prepares meats, soups, sauces, vegetables, and other foods prior to cooking. Seasons and cooks food according to prescribed method. Portions and garnishes food. Serves food to waiters on order. Estimates food consumption and requisitions or purchases supplies. Usually employed in restaurant specializing in foreign cuisine, such as french, scandinavian, german, swiss, italian, spanish, hungarian, and cantonese. May be designated according to type of food specialty prepared as cook, chinese-style food; cook, italian-style food; cook, kosher-style food; cook, spanish-style food.

Bilingual Customer Service Representative

Interacts with customers, often using a foreign language, to provide information in response to inquires about accounts, products, and services. Handles and resolves customer complaints, special orders, or returns in-store or via phone or mail. Answers customers' questions regarding product or service and operation or maintenance. Receives and processes orders, and provides information concerning pricing, changes in service, discontinuance, and shipping.: Talks with customers, often using a foreign language, by phone or in person to ensure the best service possible. Interviews customers to obtain information and explain available services. Investigates and corrects errors, following customer and company records. Adjusts complaints concerning billing or services rendered. Refers complaints of product or service failure to appropriate departments for investigation. Coordinates customers' service needs with other departments as required to ensure customer service. May solicit sale of new or additional services or products. May obtain credit records from credit reporting agency. May visit customers' premises to obtain order or resolve customer problems.

Bilingual Receptionist

Receives callers at an establishment, determines nature of business, and directs callers to destination, frequently using a foreign language. Obtains caller's name and arranges for appointment with person called upon. Directs caller to destination and records name, time of call, nature of business, and person called upon. Issues visitor's pass when required. Types memos, correspondence, reports, and other documents as requested.: May operate PBX telephone console to receive incoming messages. May make future appointments and answer inquiries. May perform variety of clerical duties and other duties pertinent to type of establishment. May collect and distribute mail and messages. May work in office of medical practitioner or in other health care facility and be designated accordingly.

Secretary Bilingual

Performs and handles general secretarial duties, frequently using a foreign language, including basic correspondence, filing, and inputting data for reports. Schedules appointments, gives information to callers, takes notes, and otherwise relieves officials of clerical work and minor administrative and business detail. : Prepares a variety of memos, forms, letters, and reports. Composes simple, routine letters. Reads and routes incoming mail. Locates and attaches appropriate file to correspondence to be answered by employer. Answers telephone, gives information to callers, routes call to appropriate person, and places outgoing calls. Schedules appointments for employer. Greets visitors, ascertains nature of business, and directs visitors to employer or appropriate person. May take and transcribe notes and dictation. May arrange travel schedule and reservations. May compile and type statistical reports. May oversee clerical workers. May keep personnel records. May record minutes of staff meetings. May make copies of correspondence or other printed matter. May prepare outgoing mail, using postage-metering machine. May prepare notes, correspondence, and reports.

Trainee Recruitment Consultant

Recruits suitable candidates for vacancies generated by client organizations. Manages the entire recruitment process after training, including sourcing vacancies and candidates, matching candidates to vacancies, and referring candidates to clients. : Canvasses employers by telephone to establish new contacts and their recruitment requirements. Builds, manages, and develops client relationships through face-to-face meetings and regular contact. Sources the best candidates through effective advertising and marketing using headhunting, cold calling, networking, advertising, websites, etc. Screens and interviews candidates and assesses their needs. Matches candidates to vacancies and refers them to clients. Serves as a liaison for both client and candidate through the interview process from initial referral to offer negotiation.

Firefighter Trainee

Controls and extinguishes fires, protects life and property, and maintains equipment as volunteer or employee of city, township, or industrial plant: responds to fire alarms and other emergency calls. Selects hose nozzle, depending on type of fire, and directs stream of water or chemicals onto fire. Positions and climbs ladders to gain access to upper levels of buildings or to assist individuals from burning structures. Creates openings in buildings for ventilation or entrance, using ax, chisel, crowbar, electric saw, core cutter, and other power equipment. Protects property from water and smoke by use of waterproof salvage covers, smoke ejectors, and deodorants. Administers first aid and artificial respiration to injured persons and those overcome by fire and smoke. Communicates with superior during fire, using portable two-way radio. Inspects buildings for fire hazards and compliance with fire prevention ordinances. Performs assigned duties in maintaining apparatus, quarters, buildings, equipment, grounds, and hydrants. Participates in drills, demonstrations, and courses in hydraulics, pump operation and maintenance, and firefighting techniques. May fill fire extinguishers in institutions or industrial plants. May issue forms to building owners, listing fire regulation violations to be corrected. May drive and operate firefighting vehicles and equipment. May be assigned duty in marine division of fire department and be designated firefighter, marine.

Advertising Manager Trainee

Performs assigned duties, under direction of experienced advertising personnel, to gain knowledge and experience required for promotion to management positions. Works with Advertising Manager, media personnel, illustrators, photographers, advertising agencies, and sales promotion and marketing departments to promote products and concepts of organizations through various advertising media.: Receives training and performs duties in Advertising Department to become familiar with line and staff functions, operations, management viewpoints, and company policies and practices that affect each phase of business. Observes experienced workers to acquire knowledge of methods, procedures, and standards required for performance of departmental duties. Learns how to track and manage research activities concerned with gathering information or statistics pertinent to planning and execution of sales promotion campaigns. Receives training in generating advertising income via the Internet through coordination with website managers. Learns how to determine promotion strategies and pricing for online advertising opportunities. Receives training in allocating advertising space to departments or products of the establishment. Learns how to review rates and classifications applicable to various types of advertising and provides authorization.

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