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Business Regulation Investigator

Directs and coordinates activities of departmental personnel engaged in investigating regulated activities to ensure compliance with federal, state, or municipal laws, utilizing knowledge of agency's purposes, rules, regulations, procedures, and practices: reviews agency's current work load status, schedules, and individual personnel assignments and expertise to establish priorities and to determine ability to accept and complete future commitments. Assigns specific duties to inspectors or investigator either directly or through subordinate supervisors. Reviews work reports, papers, rulings, and other records prepared by subordinate personnel for clarity, completeness, accuracy, and conformance with agency policies. Routes approved reports and records to designated individuals, such as director, regulatory agency for action or for information. May participate in or make initial or advanced level investigations, tests, or rulings. May testify in court or before control or review board. May be required to be certified in designated speciality area. May be designated according to function or agency as business regulation investigator; child day care program supervisor; feed inspection supervisor; insurance licensing supervisor; meat and poultry specialist supervisor; petroleum products district supervisor; poultry specialist supervisor; public utilities complaint analyst supervisor.

Biostatistician

Plans data collection, and analyzes and interprets numerical data from experiments, studies, surveys, and other sources, and applies statistical methodology to provide information for scientific research and statistical analysis. Requires a bachelor's degree in field of specialty. Positions covered by this definition are characterized by the inclusion of work that requires an understanding of both theories and principles. Excludes paraprofessional positions.: Plans methods to collect information and develops questionnaire techniques according to survey design. Conducts surveys utilizing sampling techniques or complete enumeration bases. Evaluates reliability of source information, adjusts and weighs raw data, and organizes results into form compatible with analysis by computers or other methods. Presents numerical information by computer readouts, graphs, charts, tables, written reports, or other methods. Describes sources of information and limitations on reliability and usability. May analyze and interpret statistics to point out significant differences in relationships among sources of information, and prepare conclusions and forecasts based on data summaries.

Legal Investigator

Researches and prepares cases relating to administrative appeals of civil service members: examines state government, personnel, college, or university rules and regulations. Answers members' questions regarding rights and benefits and advises on how rules apply to individual situations. Presents arguments and evidence to support appeal at appeal hearing. Calls upon witnesses to testify at hearing.

Mortician Investigator

Inspects mortuaries for sanitary conditions, equipment and procedures, and competence of personnel. Examines registration credentials of trainees and licenses of funeral directors to ensure compliance with state licensing requirements. Investigates complaints and recommends license revocation or other action. May be required to hold mortician's license.

Criminal Investigator

Investigates alleged or suspected criminal violations of federal, state, or local laws to determine if evidence is sufficient to recommend prosecution: analyzes charge, complaint, or allegation of law violation to identify issues involved and types of evidence needed. Assists in determining scope, timing, and direction of investigation. Develops and uses informants to get leads to information. Obtains evidence or establishes facts by interviewing, observing, and interrogating suspects and witnesses and analyzing records. Examines records to detect links in chain of evidence or information. Uses cameras and photostatic machines to record evidence and documents. Verifies information obtained to establish accuracy and authenticity of facts and evidence. Maintains surveillances and performs undercover assignments. Presents findings in clear, logical, impartial, and properly documented reports. Reports critical information to and coordinates activities with other offices or agencies when applicable. Testifies before grand juries. Serves subpoenas or other official papers. May lead or coordinate work of other special agents. May obtain and use search and arrest warrants. May serve on full-time, detail, or rotational protection assignments. May carry firearms and make arrests. May be designated according to agency worked for as special agent, fbi; special agent, irs; special agent, secret service.

Credit Card Fraud Investigator

Investigates assigned fraud claims submitted by credit card members. Analyzes client accounts and transactions to detect potential fraud situations and identify fraud trends and patterns. Researches recovery opportunities in order to reduce losses. Performs individual tasks in assigned case while working within a team environment to meet the established goals of the unit.: Interviews individuals involved in fraud cases. Makes inbound and outbound calls to verify transactions and take appropriate action. Communicates to management any complex and unique situations that need immediate attention. Performs chargebacks and related functions. Collaborates with merchants and reviews activity with cardholders to identify save opportunities. Adheres to credit card companies' rules and regulations regarding processing transactions. Assumes responsibility for the card member's return of the Declaration of Unauthorized Transactions (DUT). Ensures that accounts are credited properly for all charges and that the proper balances are on the appropriate accounts. Enters case details into the case management system. Prepares Suspicious Activity Reports (SAR) related to fraud claims being reviewed. Prepares fraud investigative reports for presentation to law enforcement agencies for criminal prosecution. Networks with Fraud Units from other financial institutions regarding fraud trends and to gather intelligence information related to domestic or global fraud issues. Identifies and reports possible procedural issues that permitted the fraud to occur. May participate in court trials.

Shopping Investigator

Shops in commercial, retail, and service establishments to test integrity of sales and service personnel, and evaluates sales techniques and services rendered customers: reviews establishment's policies and standards to ascertain employee-performance requirements. Buys merchandise, orders food, or utilizes services to evaluate sales technique and courtesy of employee. Carries merchandise to check stand or sales counter and observes employee during sales transaction to detect irregularities in listing or calling prices, itemizing merchandise, or handling cash. Delivers purchases to agency conducting shopping investigation service. Writes report of investigations for each establishment visited. Usually works as member of shopping investigation crew.

Investigator

Protects property of business establishment by detecting vandalism, thievery, shoplifting, or dishonesty among employees or patrons. Conducts investigations on own initiative or on request of management. Stakes out company grounds to apprehend suspects in illegal acts. Questions suspects and apprehends culprits. Files complaints against suspects and testifies in court as witness.: Writes case reports. Alerts other retail establishments when person of known criminal character is observed in store. May be designated according to type of establishment.

Crash Squad Accident Investigator

Investigates traffic accidents as member of squad to obtain details surrounding accident, determine if crime was committed, and to provide interested parties with reliable data surrounding accident for use in legal action or formulation or revision of traffic safety program: photographs and diagrams accident scene and tests brakes and tires of involved vehicles, using testing equipment. Questions and records statements of principals and eye witnesses of accident. Reviews all facts to determine if crime, such as vehicular homicide, murder, manslaughter, or assault, or traffic violation was involved. Arrests perpetrator of criminal act or submits traffic citation to violator of motor vehicle ordinance. Files all facts, records, and information involved in case for possible use in criminal or civil legal action or safety program.

Utilities Service Investigator

Investigates reports of meter readers concerning evidence of tampering with watt-hour meters and related wiring which interferes with correct metering of electric current consumed: requests permission of customer to examine meter. Examines meter for evidence of tampering. Examines wiring connecting meter to outside power lines and building circuits. Removes unauthorized wires or devices illegally installed to bypass current past meter, or to obstruct normal meter function. Turns on bulb of known wattage and observes movement of meter disk, determining accuracy of disk rotation in relation to current consumed by bulb. Replaces blown fuses and repairs minor defects, such as loose wiring connections or insulators. Removes meters showing evidence of tampering and informs customer of discontinuance of service, pending settlement with company. Compiles inspection report, confirming or denying suspected tampering, and reports needed major repairs. May serve court summons and testify in court as company witness during criminal prosecution.

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