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Chief Internet Creative Executive

Heads and oversees the overall quality, innovation, and creative vision of the Internet portion of an organization's business. Plans, develops, and establishes objectives, policies, and programs for the Internet marketing and sales activities of the organization. Heads the overall organizational effort and provides leadership and guidance in the development and management of concepts, strategies, planning, implementation, and coordination of Internet design and marketing projects.: Oversees lower management and designers in developing and executing website designs and e-mail marketing designs and projects. Provides input to designing web interfaces using techniques based on usability theory, navigational structure, and concepts related to creating visual flow. Develops and maintains solid client relations, plans leading-edge Internet strategies, and communicates and justifies concepts. Provides direction and leadership to freelance resources where appropriate. Consults with senior members of team to produce design projects, internal marketing campaigns, and identify new innovations and opportunities in the Internet marketing industry. Reads trade journals and periodicals to remain up-to-date on current and emerging trends and technologies in the area of e-commerce.

Internet Traffic Analyst

Tracks and analyzes number and quality of visitors to gauge effectiveness of the website. Monitors, compiles, analyzes, and evaluates incoming website traffic. Typically requires a four-year degree or related experience.: Generates reports on web traffic and trends and patterns including revenue, conversion, and marketing campaign performance. Coordinates marketing objectives with web developers based on system capabilities. Tracks time spent at site. Researches, evaluates, and makes recommendations for purchase of web analysis software. May recommend changes to website and provides cost/benefit analysis of such changes. May work with marketing department to increase site's stickiness and reduce shopping cart abandonment rate.

Analyst Internet Traffic

Engineer Traffic

Develops plans for surface transportation projects according to established engineering standards and State or Federal construction policy. Prepares plans, estimates, and specifications to design transportation facilities. Plans alterations and modifications of existing streets, highways, and freeways to improve traffic flow. Requires an engineering degree in a related field. Excludes supervisory positions.: Prepares deeds, property descriptions, and right-of-way maps. Performs field engineering calculations to compensate for change orders and contract estimates. Prepares and presents reports of environmental analysis statements and other transportation information. May specialize in a particular phase of work, such as making surveys, improving signs or lighting, preparing plans, or directing and coordinating construction or maintenance activities. May specialize in studying vehicular and pedestrian traffic conditions and be designated accordingly. May plan, organize, and direct work in transportation studies to plan surface systems and be designated accordingly.

Call Center Traffic & Scheduling Analyst

Monitors and analyzes various real-time production performance measurements in call centers. Provides immediate feedback to department supervision and management concerning traffic variances. Determines daily staffing requirements, analyzes call volume trends, and forecasts future requirements to efficiently and profitably staff the call centers.: Ensures that the call center meets department goals through the analyzing of various traffic measurements. Reports call center performance through the production of reports. Prepares schedules to meet traffic requirements. Monitors call center agent activity and real-time call traffic. Monitors agents' real-time activity and intervenes when appropriate. Provides and makes recommendations for training opportunities by analyzing volume of calls per skill and agent availability.

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