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IT Director

Plans, schedules, and directs the development, production, and administrative processing of the organization's computer operations. Assigns and schedules work, or delegates work to subordinate managers and supervisors, and reviews work. Ensures rapid, accurate, and efficient processing of corporation's workload by use of a computer-based system. Builds systems capability that reflects the highest state of technical sophistication consistent with the corporation's needs and budget. Ensures security of company's database. Recommends insights that contribute to overall company strategic management. Ensures corporation makes maximum use of the general system by providing for the education and training of the principal users. This position typically reports to the Top Information Technology Officer and normally has managers reporting to it.: Consults with management to determine information requirements of management, scientists, or engineers, determine boundaries and priorities of new projects, and discuss system capacity and equipment acquisitions. Confers with department heads involved with proposed projects to ensure cooperation and further define nature of project. Confers with computer analysts or engineers to define equipment needs. Reviews project feasibility studies. Maintains a professional, technical, and clerical staff capable of meeting current and future needs. Establishes work standards. Interprets policies, purposes, and goals of organization to subordinates. Prepares progress reports to inform management of project status and deviation from goals. Contracts with management specialists, technical personnel, or vendors to solve problems. Reviews reports of computer and peripheral equipment production, malfunctions, and maintenance to ascertain costs and plan department operating changes. Analyzes department workflow and workers' job duties to recommend reorganization or departmental realignment within company. Participates in decisions concerning staffing and promotions within data processing department. Directs training of subordinates. Keeps current on new developments in information technology, and plans for future upgrades and organizational changes. May prepare proposals and solicit sale of systems analysis, programming, and computer services to outside firms. May assist staff to diagnose and solve computer equipment problems. May participate in technical projects, such as writing equipment specifications or developing computer programs for specified applications.

Assistant Director

Assists Director with the planning, organizing, directing, coordinating, and evaluating of organization or department programs and staff. Oversees daily activities of organization or department and monitors quality of product or service. Assists in ensuring organization or department compliance of all Federal, State, and corporate regulations and guidelines.: Serves as resource on department and/or organization policies and procedures. Participates in internal audits of organization or department and the plan of correction when needed. Participates in quality improvement processes and the implementation of short and long-range plans for the organization or department. Assists in ensuring the organization or department budget is within established parameters. Ensures adequate staffing to provide necessary product or service. Oversees supervisory personnel and delegates authority to them for management of the organization or department. Facilitates effective employer/employee relations. Assists in the recruitment and hiring of new staff as needed. Trains and mentors staff on proper daily documentation.

Assistant Finance Director

Directs and manages, under the Finance Director, financial, accounting, and operational areas for the Finance Department. Assists Finance Director in guiding and directing financial analysis, evaluation, and report generation activities of current and proposed financial plans in a manner designed to protect assets, meet reporting requirements, provide timely, meaningful reporting of operations, and effectively plan for and audit the financial needs of the organization. Develops and executes complex projects relating to financials. Assists with the budget process and ensures that the expenditure of funds is in compliance with policies. Recognizes and promotes financial process and system improvements.: Ensures that all tasks are carried out in accordance with generally accepted accounting principles. Acts as a primary support to the Finance Director in the administration of the financial operations of the organization, including the overall operations of the fund accounting system. Assists in the oversight of purchasing, accounts payable, payroll, revenue collection, data systems, contracts and grants, enterprise accounting, lease activities, and other financial areas not specifically mentioned. Assists the Finance Director in the administration of the personnel function within the Finance Department. Schedules accounting and budget staff work and assigns and reviews the work of professional and support staff. Provides leadership and direction for the professional and support staff. Prepares performance reviews for assigned staff. Trains professional and supervisory staff in accounting systems procedures.

Quality Improvement Director

Plans, implements, and directs the quality improvement activities of all departments involved in direct patient care and/or services, including medical staff departments, to enhance the quality of service. Reports directly to the CEO or VP of Quality and Patient Services.: Initiates clinical and service performance improvement projects. Establishes strategic plans, policies, and procedures at all levels with all critical operations departments to ensure quality programs will meet or exceed regulatory requirements. Manages the risk management program to control and minimize risks and losses. Ensures that facility meets all accreditation and regulatory requirements and that best patient care practices are implemented and followed. Monitors service indicators, grievance and appeals data, accessibility and availability of provider network, member and provider satisfaction, and over- and under-utilization of services. Conducts focused chart review audits of medical records and assists with the data collection process.

Network Development Director

Directs a department responsible for developing and maintaining an integrated network of providers, hospitals, and affiliated health programs within a designated area. Develops and maintains the operations of an integrated network of providers, hospitals, and affiliated health care programs. Establishes and operates affiliated clinical programs with community providers which generate income and positions the organization as the preferred provider of care. Typically requires a bachelor's degree with seven years of related managed care administration experience and strong capitation negotiating skills.: Negotiates with providers including medical groups, IPAs, hospitals, mental health providers, and ancillary services. Drafts contracts and communication to both legal department and contracted entities. Identifies, plans, and develops network needs for expansion in both existing and additional service areas. Actively recruits providers and facilities within a designated territory. Analyzes existing medical group and hospital/facility rate structures to ensure competitive market rates. Provides network servicing, in-service training, visits to provider groups, and provider relations problem resolution, focusing on contract issues. Works with the Member Services Department in resolution of claims issues, training, and response to provider questions and problems. Provides administrative, management, and operational oversight to the network. Develops, monitors, and oversees implementation of strategic and operational plans specific to network activities. Monitors the performance of network activities and provides related timely reports. Designs and implements programs to maintain positive relationships between health plans, physicians, and providers. Responsible for hiring, developing, and managing a qualified management staff concerned with the development and maintenance of the health care network. Prepares, manages, and monitors the departmental budget.

Audit & Compliance Director

Develops, directs, and administers the organization's internal audit and compliance functions in accordance with the audit plan and audit schedule to mitigate loss and risks. Monitors organization operations and each financial system and evaluates their efficiency, effectiveness of controls, accuracy of records, and compliance with internal corporate policies and procedures and external laws and government regulations.: Measures and evaluates the effectiveness and efficiency of business practices and operations, the reliability of financial reporting, the process for deterring and investigating fraud, and the safeguarding of company assets. Examines and evaluates the organization's financial and information systems, management procedures, and managerial and internal controls to ensure records and controls are accurate. Analyzes and recommends business improvements and ways to better execute the organization's responsibilities. Recommends controls for organization's computer system to ensure reliability of the system and integrity of the data. Provides counsel and advice to management regarding implications of audit and compliance findings, and recommends appropriate corrective measures.

Community Economic Development Director

Facilitates, coordinates, and stimulates progressive economic development in the community by strengthening and expanding existing enterprises in the community. Conducts special research and analysis related to the community's economic development program. Participates in the development of community goals, and recommends and implements program objectives, policies and priorities. Schedules and carries out economic development program activities including initial planning, feasibility determination, community involvement and acceptance, implementation with project timetables, and review and evaluation. Develops and implements strategies to assist with business growth and expansion.: Establishes and maintains effective working relationships with local business owners. Communicates in public and private, thinks strategically, promotes and pursues opportunities creatively, manages diverse activities, prioritizes projects and allocates resources, and provides strong leadership. Performs administrative work in the planning and coordination of the community's economic development program, including business recruitment, job development, and business retention. Develops marketing strategies designed to promote the community as a business destination. Responds to inquiries regarding economic data, trends, and resources, such as industrial and commercial development opportunities. Provides information services on matters of economic health, property tax issues, economic and real estate trends, and international development. Supports and works with other community members working on neighborhood issues. Serves as a liaison providing coordination and comprehensive services to the business community. Makes presentations to business and community groups. Coordinates the preparation and implementation of special projects. Conducts surveys and writes reports. Maintains knowledge of current community goals, objectives, programs, and services; Federal economic and urban development agencies' programs; community resources and development needs; and the principles and practices of economic development. May lead the work of other professional staff. May supervise clerical and technical support staff.

Economic Development Government Director

Carries out the State or local government's executive and/or legislative priorities, as a Division Director, for economic development. Conducts special research and analysis related to the State or community's economic development program, with the goal being to advance the economic well-being of a specific State or community's citizens. Analyzes, develops, and implements State or local policy; develops and administers programs; establishes policies, procedures, and management systems; distributes funds; provides training and technical assistance; facilitates State and/or local planning; collects and analyzes data; evaluates results, researching best practices and implementing changes to improve performance; and ensures the appropriate use of State, Federal, local, and private resources.: Works closely with management, the human resources office, and employees to plan, attract, acquire, develop, and retain a quality workforce for the division. Develops and maintains professional relationships and communications with other divisions, peers in other departments, the Governor or Mayor's Office, the legislature, regulatory agencies, and other business partners on matters pertaining to State or local government economic development. Negotiates solutions to complex policy issues with a wide variety of stakeholders and elected officials. Provides leadership, policy development, and policy direction with local governments, State policy makers, and key stakeholder groups. Prepares and monitors the division's budget and funding requests. Oversees the budget and operation of mandated programs that analyze the impact of proposed legislation on local governments.

Director Human Resources

Organizes, plans, develops, and directs the implementation and administration of human resources functions and carries out policies and procedures relating to all phases of human resources activities. Directs activities relating to personnel rules and regulations, staffing, employee education and training, management development, labor relations, affirmative action, workers compensation administration, benefits administration, and salary administration. This position may report to the Top Human Resources Officer or the Chief Executive Officer and typically supervises the Employee Relations Manager and/or the Human Resources Manager; however, in smaller organizations all levels of management may not be present.: Approves and directs new employee orientation to foster positive attitude toward company goals. Investigates problems incidental to sound and uniform personnel administration, such as working conditions, disciplinary actions, and employee and applicant appeals and grievances. Provides guidance and recommendations for problem resolutions. Keeps records of insurance coverage, pension plan, and personnel transactions, such as hires, promotions, transfers, and terminations. Recommends and implements procedures to reduce absenteeism and turnover. Prepares budget of human resources operations. Recruits, interviews, and selects employees to fill vacant positions. May investigate accidents and prepare reports for insurance carrier. May conduct wage surveys within labor market to determine competitive wage rate. May contract with outside suppliers to provide employee services, such as food services, transportation, or relocation service.

Audit EDP Director

Oversees and directs the function or department that audits examination and analysis of electronic data processing (EDP) records of an organization, reviews reports concerning documentation and operating procedures, and oversees the process of the reviewing of data regarding material assets, net worth, liabilities, capital stock, surplus, income, and expenditures. Typically reports to the Top Information Technology Executive and has manager level personnel reporting to this position.: Examines recording transactions in original entries to confirm that proper procedures were followed. Reviews department systems and activities, and evaluates current procedures and practices for accomplishing department objectives. Monitors and analyzes department budget to identify budget needs and/or reductions and allocates department budget funds.



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