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Supervises work activities of cleaning personnel to ensure clean, orderly, attractive rooms in hotels, hospitals, and similar establishments. Assigns workers their duties, and inspects work for conformance to prescribed standards of cleanliness. This position typically reports to a manager and is the first level of supervision in the organization.: Inventories stock to ensure adequate supplies. Issues supplies and equipment to workers. Inspects and evaluates physical condition of establishment, and submits recommendations for painting, repairs, and furnishings to management. Investigates complaints regarding housekeeping service and equipment, and takes corrective action. Provides orientation, training, and inputs on evaluation of housekeeping aides/janitors.

Supervisor Housekeeping

Housekeeping Director

Directs institutional housekeeping program to ensure clean, orderly, and attractive conditions of establishment. Establishes standards and procedures for work of housekeeping staff, and works with supervisor to plan work schedules to ensure adequate service. : Inspects and evaluates physical condition of establishment, and submits to higher management and maintenance department recommendations for painting, repairs, furnishings, relocation of equipment, and reallocation of space. Periodically inventories supplies and equipment. Reads trade journals to keep informed of new and improved cleaning methods, products, supplies, and equipment. Organizes and directs departmental training programs, resolves personnel problems, hires new employees, and evaluates employees performance and working relationship. Maintains records and prepares periodic activity and personnel reports for review by management. Coordinates activities with those of other departments. May select and purchase new furnishings. May evaluate records to forecast department personnel requirements, and to prepare budget. May perform cleaning duties in cases of emergency or staff shortage.

Director Housekeeping

Housekeeping Head

Head of Housekeeping

Housekeeping CCRC or Nursing Home Director

Directs institutional housekeeping programs within a continuing care retirement community (CCRC) or nursing home facility to ensure consistent quality and service in cleaning functions.: Manages and coordinates housekeeping functions for a nursing home, CCRC, long-term care facility or other patient care facility to ensure consistent and quality cleaning services to support infection control standards and meet regulatory standards. Plans schedules and programs to provide adequate staffing, supplies and equipment for the performance of duties. Establishes standards and procedures for work of housekeeping staff, and plans work schedules to ensure adequate service. Develops and monitors quality control standards, performs inspections and provides technical guidance and direction to staff involved in cleaning activities. Ensures that adequate precautions are taken for controlling cross infections. Evaluates and make recommendations concerning cleaning products and equipment. Ensures that a sufficient inventory of supplies and equipment are ordered and maintained. Determines fiscal requirements and prepares and monitors the department budget. Maintains records and prepares periodic reports and analyses showing progress, adverse trends and appropriate recommendations. Periodically inventories supplies and equipment and evaluates product selection and contract services. Organizes and directs departmental training programs, resolves personnel problems, hires new employees, and evaluates employee performance and working relationships. Coordinates activities with those of other departments. Responds to complaints regarding the quality of housekeeping services. This position typically requires a minimum of five years of experience in the management of housekeeping or environmental services within a patient care facility.

Housekeeping Hospital Director

Directs institutional housekeeping programs within a hospital to ensure consistent quality and service in cleaning functions.: Manages and coordinates housekeeping functions for a hospital, to ensure consistent and quality cleaning services to support infection control standards and meet regulatory standards. Plans schedules and programs to provide adequate staffing, supplies and equipment for the performance of duties. Establishes standards and procedures for work of housekeeping staff, and plans work schedules to ensure adequate service. Develops and monitors quality control standards, performs inspections and provides technical guidance and direction to staff involved in cleaning activities. Ensures that adequate precautions are taken for controlling cross infections. Evaluates and make recommendations concerning cleaning products and equipment. Ensures that a sufficient inventory of supplies and equipment are ordered and maintained. Determines fiscal requirements and prepares and monitors the department budget. Maintains records and prepares periodic reports and analyses showing progress, adverse trends and appropriate recommendations. Periodically inventories supplies and equipment and evaluates product selection and contract services. Organizes and directs departmental training programs, resolves personnel problems, hires new employees, and evaluates employee performance and working relationships. Coordinates activities with those of other departments. Responds to complaints regarding the quality of housekeeping services. This position typically requires a minimum of five years of experience in the management of housekeeping or environmental services within a patient care facility.

Housekeeping and Laundry Supervisor CCRC or Nursing Home

Supervises work activities of cleaning and laundry personnel in a continuing care facility. Supervises a variety of activities in housekeeping and laundry to keep the facility clean and sanitary and provides a sufficient supply of linens. : Manages laundry operations to provide residents with laundered clothing. Regulates work flow, assigns duties to workers, and inspects work for conformance to prescribed standards of cleanliness. Inventories stock to ensure adequate supplies. Issues supplies and equipment to workers. Hires, trains, and motivates qualified workers for housekeeping and laundry departments. Investigates complaints regarding housekeeping and laundry services and equipments, and takes corrective action. Examines rooms, halls, and lobbies to determine need for remodeling and makes recommendations to management.

Housekeeping Manager Medical Facility

Manages and administers the housekeeping program in an assigned area of a medical facility to maintain a sanitary, attractive, and orderly condition.: Establishes standards and procedures for work of housekeeping staff, and plans work schedules to ensure adequate service. Manages housekeeping functions in assigned areas of the medical facility. Analyzes and plans housekeeping schedules to ensure proper distribution of assignments and adequate manning, supplies and equipment. Periodically inventories supplies and equipment. Reads trade journals to keep informed of new and improved cleaning methods, products, supplies, and equipment. Organizes and directs departmental training programs, resolves personnel problems, hires new employees, and evaluates performance. Maintains records and prepares periodic activity and personnel reports for review by management. Supervises housekeeping supervisors in the cleaning of assigned areas. Assists in the resolution of operational problems and conducts inspections of assigned areas. Assists in the preparation of budgetary recommendations. Evaluates and makes recommendations concerning new cleaning products and equipment. May perform cleaning duties in cases of emergency or staff shortage.

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