Manages the voice and data global network applications and infrastructures supporting the business of the organization, as the technical leader and subject matter expert, providing leadership, vision, and direction in order to support the organization’s business objectives. Leads, designs, implements, and supports all deliverables for the critical global voice and data network infrastructure, managing teams over multiple global geographies.: Interfaces with Global IT Directors and Managers on the strategic direction of the applications and infrastructures. Provides tactical information technology advice to staff, and examines the ramifications of new and existing technologies. Proposes strategic initiatives to senior IT management. Works proactively in satisfying the development and implementation of tools and technologies to improve efficiency and provide costs reductions to the program while supporting annual growth for the business. Leads production network development and implementation of new sites and customer additions as well as requested changes to the network including network monitoring, network modeling, network analysis, firewall rules, routing changes, Domain Name System/Active Directory (DNS/AD) environment, etc. Leads role in collaboration with organization partners to achieve required end state including adherence to hardware, software, and security standards. Collaborates with multiple project teams to ensure adherence to and consistency with the organization’s architecture principals. Performs capacity planning and manages follow-up implementation of increasing/decreasing capacities. Submits budgetary requests, sets performance standards, conducts employee performance appraisals, and participates in hiring, firing, and disciplinary actions.
