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Manager Residential Sales

Directs program to promote sales and provide service to consumers of electric power and gas: coordinates activities of home-service department in demonstrating use of appliances and home lighting methods with promotional work of sales department. Confers with manufacturers to secure current information on gas and electric appliances and equipment. Estimates area consumer demands for use in planning budget. May be designated according to specialized activity as manager, commercial sales; manager, industrial sales; manager, residential sales.

Appraiser Residential

Appraises improved or unimproved residential property to determine value for purchase, sale, investment, mortgage, or loan purposes. Inspects residential property for construction, condition, and functional design and takes property measurements. Considers factors, such as depreciation, reproduction costs, value comparison of similar property, and income potential, when computing final estimation of property value. Considers location and trends or impending changes that could influence future value of residential property. Typically requires a four-year college degree in a related or appropriate field; however, some companies may accept equivalent education and experience combined.: Interviews people familiar with residential property and immediate surroundings, such as contractors, home owners, and other realtors to obtain pertinent information. Searches public records for transactions, such as sales, leases, and assessments. Photographs interiors and exteriors of residential property, to assist in estimating property value, to substantiate findings, and to complete appraisal report. Prepares written report, utilizing data collected and submits report to corroborate value established. May direct activities of appraisers. May evaluate staff job performance and recommend measures to improve performance according to establishment policies and procedures.

Real Estate Appraiser Residential

Appraises improved or unimproved residential property to determine value for purchase, sale, investment, mortgage, or loan purposes. Inspects residential property for construction, condition, and functional design and takes property measurements. Considers factors, such as depreciation, reproduction costs, value comparison of similar property, and income potential, when computing final estimation of property value. Considers location and trends or impending changes that could influence future value of residential property. Typically requires a four-year college degree in a related or appropriate field; however, some companies may accept equivalent education and experience combined.: Interviews people familiar with residential property and immediate surroundings, such as contractors, home owners, and other realtors to obtain pertinent information. Searches public records for transactions, such as sales, leases, and assessments. Photographs interiors and exteriors of residential property, to assist in estimating property value, to substantiate findings, and to complete appraisal report. Prepares written report, utilizing data collected and submits report to corroborate value established. May direct activities of appraisers. May evaluate staff job performance and recommend measures to improve performance according to establishment policies and procedures.

Communications Consultant Residential Services

Contacts residential, commercial, and industrial telephone company subscribers to ascertain communication problems and needs and promote use of telephone services, utilizing knowledge of marketing conditions, contracts, sales methods, and communications services and equipment: discusses communication services, such as telephone, teletypewriter, or ticker tape, with subscriber representative to inform representative of services available, and obtains information, such as size of physical plant, range of desired communication, and type of equipment or service desired. Consults with other workers regarding communication needs of subscriber to obtain information, such as availability and cost of services or equipment requested. Analyzes information obtained to determine practicability of subscriber request and advises subscriber representative on selection and utilization of services. Prepares sales contracts. Reviews subscriber accounts to determine and evaluate utilization of communication services. May specialize in sales of commercial, industrial, or residential telephone services and be designated communications consultant, commercial services; communications consultant, industrial services; communications consultant, residential services.

Air Conditioning Installer (Residential)

Installs, services, and repairs window air conditioning units, ranging from one-half to three tons, in private residences and small establishments. : Inspects existing wiring, fuses, or circuit breaker panels on customer's premises to ensure adequate power supply for operating air conditioner or heating unit. Measures window, transom, or other existing openings for air conditioning unit, using measuring tape or rule, or cuts opening through wall, using mallet and cold chisel. Assembles and positions support brackets in place, using screws, clamps, or other braces, and power tools and hand tools. Fills space between window support and edge of opening with caulking compound and filler board. Places air conditioner on support frame and secures unit in position, leveling unit, using screws, clips, and bolts. Starts unit, adjusts controls, and listens for excessive noise or sounds indicating malfunction. Examines malfunctioning unit for defective parts, utilizing knowledge of mechanical, electrical, and refrigeration theory, to determine cause of malfunction. Dismantles whole or part of unit, as indicated by type of malfunction, and repairs or replaces such parts as switches, relays, fan motors, thermostats, and other components, using hand tools and power tools. Replaces filters, lubricates unit, and adjusts controls. Reassembles unit, making necessary adjustments to ensure efficient operation. May give instructions to customer regarding operation and care of unit. May estimate cost of repairs or adjustments. May remove unit from customer's premises for major repairs or overhaul in shop, or for return to manufacturer for extensive repairs. May repair sealed refrigeration units of machines. For installation, service, and repair of central air conditioning/heating units, see Heating/Air Conditioning Installer (Industrial).

Annuity Services Director

Directs and coordinates all aspects of the annuity customer service program. Oversees annuity administration and ensures compliance with Federal and State regulations.: Implements and measures sales and customer service strategies. Develops strategies to sell retirement products and services and improve customer service. Remains abreast of trends in existing markets, economic conditions, competitive innovation, and regulatory and legislative changes. Develops, implements, and assures compliance with policies and procedures. Oversees the investigation of complaints, such as those concerned with the rates or services of products or services offered. Monitors annuity product sales. Assists in the development and administration of a competitive compensation program. Monitors daily work procedures and performance of customer service staff. Interviews, selects, trains, and motivates customer service staff.

Director Food Services

Directs the food services operation of a large hotel, large restaurant, large institutional food facility, or similar establishment. This position typically has managers reporting to it.: Confers and cooperates with management personnel in formulating administrative and operational policies and procedures. Directs and coordinates, through subordinate managerial personnel, activities of operations department to obtain optimum use of equipment, facilities, and personnel. Reviews and analyzes expenditure, financial, and operations reports to determine requirements for food services. Prepares recommendations on findings for management evaluation. Recommends capital expenditures for acquisition of new equipment that would increase efficiency and safety of operations. Approves requisitions for equipment, materials, and supplies within limits of operations department budget. Enforces compliance of operations personnel with administrative policies, procedures, safety rules, and governmental regulations. May negotiate contracts with equipment and materials suppliers.

Student Services Director

Directs and coordinates student programs of college or university. Formulates and develops student personnel policies. Advises staff members on problems relating to policy, program, and administration. Directs and assists in planning social, recreational, and curricular programs.: Counsels or advises individuals and groups on matters pertaining to personal problems, educational and vocational objectives, social and recreational activities, and financial assistance. Reviews reports of student misconduct cases that require disciplinary action to ensure that commendations conform to university policies. Sponsors and advises student organizations. Reviews budget and directs appropriations of student services unit. Represents university in community on matters pertaining to student personnel program and activities. May teach classes related to field of expertise. May direct admissions, foreign student services, health services, student union, and testing services.

Director Volunteer Services

Directs activities of volunteers and workers offering their services to hospitals, social service, and community agencies. Assigns workers to various services with hospital or agency. Typically this position is the first level of supervision over subordinate staff.: Confers with administrative staff to plan volunteer program consistent with needs of institution or agency. Recommends establishment of policies and procedures for in-service training, work hours, and types of service to be performed by volunteers. Secures services of volunteer workers. Organizes classes of instruction for volunteers to teach procedures and techniques. Suggests and directs projects to be carried out by volunteer workers. Conducts surveys to evaluate effectiveness of volunteer service program. Arranges for recognition of volunteers for their services.

Director Pastoral Services

Directs and develops the delivery of pastoral services to patients, family, and staff at a hospital or other health-care facility. Coordinates pastoral activities with clergy of other faiths. Plans and coordinates religious services for the facility. Typically this position requires a four-year degree plus related experience.: Ensures that the pastoral care meets the goals, objectives, and philosophies of the department and facility management. May serve as chaplain and perform duties such as counseling and visiting patients and families.



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