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Responsible for the operations, growth, administration and delivery of dental services in managed care plans.: Plans, organizes, implements and evaluates outcomes of the department’s strategic plans. Responsible for the operations, growth, and financial performance of the dental segment of the organization. Works with other internal departments to coordinate sales and marketing activities, claims, and product development for the dental segment. Analyzes the dental needs of medical plan members to identify trends and assess needs. Prepares and manages the departmental budget. Produces and evaluates dental health educational materials. Hires, develops and motivates a qualified dental department staff. Assists in or maintains responsibility for recruitment of qualified dental providers. Coordinates in-service training for dental providers and dental ancillary staff. A DDS is required for this position.

Dental Ceramist

Applies layers of porcelain or acrylic paste over metal framework to form dental prostheses, such as crowns, bridges, and tooth facings, according to prescription of dentist. : Mixes porcelain or acrylic paste according to prescription to match color of natural teeth. Applies layers of mixture over metal framework, using brushes and spatula. Brushes excess mixture from denture and places denture in furnace to harden. Removes denture from furnace, brushes on additional layer of mixture, and shapes mixture to contour of denture, using spatula. Repeats mixture-application process and baking until denture conforms to specifications. Verifies accuracy of tooth dimensions and occlusion of teeth, using micrometer and articulator. Cleans and polishes dental prostheses, using ultrasonic machine and polishing machine.

Dental Ceramist Assistant

Performs a variety of tasks to assist Dental Ceramist in molding dental prostheses, such as crowns, bridges, and tooth facings. : Brushes liquid separating solution on tip of tooth die and covers die with wax sheet. Invests wax impressions in plaster molds, and inserts mold in furnace to melt wax. Positions mold in casting machine to cast metal framework. Removes metal framework from mold, using sandblasting equipment or hammer. Smoothes rough spots from framework, using abrasive grinding wheel. Mixes porcelain or acrylic resin solution to match color of natural teeth, under direction of Dental Ceramist. Fills wax impression of tooth with graphite solution, plates impression in electroplating machine, removes die (plated impression) from electroplating machine, and applies acrylic resin to base of die, using spatula, to fabricate copper dies for dentures.

Dental Assistant

Assists dentist during examination and treatment of patients. Prepares patient, sterilizes and disinfects instruments, sets up instrument trays, and prepares materials. Takes and records medical and dental histories and vital signs of patient. : Exposes dental diagnostic x-rays. Makes preliminary impressions for study casts and occlusal registrations for mounting study casts. Pours, trims, and polishes study casts, fabricates custom impression trays from preliminary impressions, cleans and polishes removable appliances, and fabricates temporary restorations. Assists Dentist in management of medical and dental emergencies. Instructs patients in oral hygiene and plaque control programs. Provides postoperative instructions prescribed by dentist. Records treatment information in patient records. May apply protective coating of fluoride to teeth. May schedule appointments, prepare bills and receive payment for dental services, complete insurance forms, and maintain clerical records.

Dental Hygienist

Performs prevention of dental disease. Cleans calcareous deposits, accretions, and stains from teeth and beneath margins of gums, using dental instruments. Feels lymph nodes under patient's chin to detect swelling or tenderness that could indicate presence of oral cancer. Feels and visually examines gums for sores and signs of disease. Examines gums, using probes, to locate periodontal recessed gums and signs of gum disease. Applies fluorides and other cavity preventing agents to arrest dental decay. Charts conditions of decay and disease for diagnosis and treatment by dentist. : Exposes and develops x-ray film. Makes impressions for study casts. May remove sutures and dressings. May administer local anesthetic agents. May place and remove rubber dams, matrices, and temporary restorations. May place, carve, and finish amalgam restorations. May remove excess cement from coronal surfaces of teeth. May provide clinical services and health education to improve and maintain oral health of school children. May conduct dental health clinics for community groups to augment services of dentist.

Dental Laboratory Technician

Performs a variety of tasks to fabricate and repair dental appliances, according to Dentist's prescription, using hand tools, molding equipment, and bench fabricating machines. : Reads prescription and examines dental models and impressions to determine type of denture to be made or repaired applying knowledge of dental laboratory techniques. Fabricates full or partial dentures, using wax, plastic, and plaster models, articulators, grinders, and polishers. Casts plastic or plaster models of dentures to be repaired. Selects and mounts replacement teeth in model to match color and shape of natural or adjacent teeth, using tooth color scales and tooth illustrations. Molds wax over denture setup to form contours of gums, using knives and spatula. Removes excess plastic and polishes surfaces of cast dentures, using grinding and polishing tools and ultrasonic equipment. Rebuilds denture linings to duplicate original thickness, contour, and color according to specifications. Tests repaired dentures for accuracy of occlusion, using articulator. Bends and solders gold and platinum wire to construct wire frames for dentures, using soldering gun and hand tools. May confer with Dentist to resolve problems in design and setup of dentures.

Dental Orthodontic Assistant

Assists Orthodontist during examination and treatment of patients. Prepares patient, sterilizes and disinfects instruments, sets up instrument trays, and prepares materials. Takes and records medical and dental histories and vital signs of patient. : Removes cement from bands using hand scaler or ultrasound. Removes and replaces any portion of orthodontic appliance that causes discomfort to the patient. Recements loose orthodontic bands. Takes impressions for study casts, models, orthodontic appliances, and registrations. Instructs patients in oral and orthodontic hygiene, removable appliances, and tooth brushing techniques. Evaluates returning patients for unbonded brackets and loose or broken bands. Places and removes arch wires. Records treatment information in patient records. May schedule appointments, prepare bills and receive payment for dental services, complete insurance forms, and maintain clerical records.

Dental Appliance Sales Representative

Sells dental equipment and supplies, except drugs and medicines, to doctors, dentists, hospitals, medical schools, and retail establishments. : Studies data describing new products to develop sales approach. Compiles data on equipment and supplies preferred by customers. Advises customers of equipment for given need based on technical knowledge of products. Provides customers with advice in such areas as office layout, legal and insurance regulations, cost analysis, and collection methods to develop goodwill and promote sales.

Sales Representative Dental Appliances

Dental Laboratory Technician Apprentice

Performs tasks as described under apprentice.

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