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Supervise and coordinate the activities of clerical and administrative support workers.

Manager Accounts Payable

Manages and coordinates activities required to ensure an accurate accounts payable system. Develops and recommends policy and procedure to govern the payment of company bills to the advantage of the organization in terms of cash flow and discounts. Plans, schedules, and directs the work of the accounts payable unit of an organization. The manager level is typically the second level of management and may have first level supervisors reporting to this position; however, in smaller organizations the manager may directly manage subordinate staff.: Manages the investigations of amounts due from the company for goods and services purchased. Develops and implements methods and procedures for monitoring work activities, such as preparation of records of expenditures, progress reports, etc., in order to inform management of current status or work activities. Analyzes department budget to identify budget needs and/or reductions, and may allocate operating budgets funds. Establishes policies and procedures to improve the efficiency of the accounts payable department. Interprets company policy to supervisors and employees and enforces company policy and practices. Prepares reports on the status of payables. Determines the amount of credit to be extended and recommends amount of working capital necessary to finance accounts payable. Manages maintenance of accounts payable ledger. Manages adjustment of customer claims. Conducts or participates in special studies of economic conditions in particular industries. May recruit, hire, train staff, evaluate employee performance, and recommend or initiate promotions, transfers, and disciplinary action.

Manager Accounts Receivable

Manages and coordinates activities required to ensure an accurate accounts receivable system. Responsible for accounts receivable activities involving tracing sources of error, correcting billing records, processing final billings, reconciling errors, accuracy of charges on customer's bills, investigating, granting, and controlling credit, and in collecting accounts due, maintenance of accounts receivable ledger, and adjustment of customer claims. Monitors accounts receivable records, including claims and overdue invoices. The manager level is typically the second level of management and may have first level supervisors reporting to this position; however, in smaller organizations the manager may be a first level supervisor over subordinate staff.: Establishes and implements collection procedures. Prepares report on the status of credit and collections and other operating statements. Determines the amount of credit to be extended and recommends amount of working capital necessary to finance accounts receivable and to provide reserves against bad debts. Participates in credit groups in bankruptcy actions. Investigates credit standing of new customers, arranges terms of payment, and follows up on collection of accounts. Aids customers in obtaining financial assistance. Conducts or participates in special studies of economic conditions in particular industries. Visits existing and potential customers to investigate credit and collection matters and to foster good credit relationships between customer and company.

Past Due Accounts Clerk

Notifies or locates customers with delinquent accounts, attempts to secure payment, and reports payments. Prepares and mails form letters to customers to encourage payment of delinquent accounts. Confers with customer by telephone in attempt to determine reason for overdue payment, reviewing terms of sales, service, or credit contract with customer. Calls customers who do not reply to letters.: Helps secure information regarding customer's financial status or insurance coverage. Provides appropriate information to billing staff or credit department. Records information about financial status of customer and status of collection efforts. May order repossession or service disconnection, or turn over account to attorney. May sort and file correspondence. May receive payments and post amount paid to customer account and notify collection agency of amounts received. May adjust for incorrect credit charges and grant extension of credit. May provide customer credit information or rating on request. May compute interest and payments. May use automated telephone dialing system to contact customers and computer to record customer account information. May void sales tickets for unclaimed COD and lay-away merchandise. May trace customer to new address by inquiring at post office or by questioning neighbors.

User Representative International Accounting

Directs activities of information systems group engaged in designing, developing, implementing, and maintaining worldwide integrated finance and accounting system utilized by multinational organization: studies and analyzes general plan proposal, confers with corporate officials to obtain details of general plan, and obtains systems requirements from corporate and international accounting and management personnel to compile raw data for plan development. Develops methods and procedures for project accomplishment, applying knowledge of foreign monetary and tax systems and international accounting conventions. Prepares specifications documenting systems and project requirements, including time frame, staffing, activity schedule, and methods and procedures. Interprets international finance and accounting policies and procedures to provide coding assistance to others engaged in systems design and coding. Oversees entering of source data and programs into computer, analyzes output to identify existence and nature of problems, and orders indicated corrections to design or program. Writes procedures manuals for users, reflecting and adapting individual accounting conventions and monetary and tax systems into overall integrated system. Prepares training plan and trains user staff prior to implementation of system. Edits and audits financial and accounting reports to identify problems in installed system and initiates corrective measures.

National Account Manager

Manages sales and profit potential at the national level with the objective of maximizing sales, distribution, and display support. Develops sales strategies and tactics to penetrate customers across functions such as sales, operations, marketing, and purchasing.: Supports and develops strategic business plans for EDI forecasting, brand marketing, pricing strategies, supply chain, and new product development. Develops, maintains, and nurtures relationships with top existing customers. Partners with customers to identify new needs and enable customer satisfaction. Negotiates long term business relationships. Creates and delivers customer presentations. Seeks, creates, and develops new business opportunities to build brand consumption. Develops and executes effective account specific marketing programs. Identifies and develops action plans to satisfy customer needs using online customer specific data. Utilizes competitive information to benchmark performance.

Corporate Account Manager

Manages the service or sale of corporate accounts, with duties entailing estimating and analyzing records of present and past operations, trends and costs, estimated and realized revenue, administrative commitments, and obligations incurred. Develops and strengthens relationships with corporate account management through consistent communication and face to face meetings to identify potential business opportunities.: Finds and contacts potential new customers. Keeps in contact with clients, answers their questions, and deals with complaints. Predicts future market trends and develops new sales ideas. Interprets accounts and records to management. Evaluates and negotiates profitable contractual agreements by using high level business acumen to conduct preliminary financial assessments of each account and by working closely with internal and external customers to establish win-win agreements. Develops and implements programs with key corporate accounts by communicating with internal and external customers to maximize contract/sales performance. Maintains and updates account information, delivers monthly and quarterly performance updates and reports, provides customer support relating to daily operations, controls expenses, maintains timely documentation of activities, and adheres to corporate policies and procedures. Mentors, guides, and serves as a resource for Regional Account Managers. Assists Regional Directors with ongoing business development and assumes leadership roles on various projects. May be responsible for sales budget. May attend trade shows and conferences.

Network Account Manager

Manages all network development and management activities in accordance with company standards and key process controls to achieve market/region/division/company objectives, with duties entailing estimating and analyzing records of present and past operations, trends and costs, estimated and realized revenue, administrative commitments, and obligations incurred. Leads, initiates, and implements network strategy, financial analyses, and language/cost negotiations, and evaluates and negotiates contracts in accordance and in compliance with company contract templates and other key process controls. Develops and executes negotiation strategies that directly impact financial performance of the company. Negotiates and manages network contractual arrangements.: Identifies opportunities for process improvement and works cross-functionally within the organization to gain desired outcomes regarding network management issues. Supports sales team from network management perspective. Adheres to company standards from the perspective of system compatibility and legal framework. Collaborates with and involves relevant stakeholders, such as regional and corporate network management, internal customers, network pricing, etc., in negotiation decisions impacting legal or regulatory requirements, contract standards, and cost targets. Finds and contacts potential new customers. Interprets accounts and records to management. Evaluates and negotiates profitable contractual agreements by using high-level business acumen to conduct preliminary financial assessments of each account and by working closely with internal and external customers to establish win-win agreements. Maintains and updates account information, delivers monthly and quarterly performance updates and reports, provides customer support relating to daily operations, controls expenses, maintains timely documentation of activities, and adheres to corporate policies and procedures. Assists Director with ongoing business development and assumes leadership roles on various projects.

Technical Account Manager

Manages the service or sale of large and complex accounts, with duties entailing estimating and analyzing records of present and past operations, trends and costs, estimated and realized revenue, administrative commitments, and obligations incurred, identifying solutions, troubleshooting issues, and answering technical questions as they arise. Provides relationship management, escalation management, and technical advisement, playing a major role in customer facing activities and defining product direction.: Provides project leadership for the customer’s major business, product, or service needs. Designs and develops innovative solutions to customer requirements using company products or services. Maintains current functional and technical knowledge of the entire product or service line. Provides clear and constructive product or service feedback to management based on customer requirements. Helps to document best practices in developing and deploying company solutions. Functions as a frontline technical resource for customer questions. Finds and contacts potential new customers. Keeps in contact with clients, answers their questions, and deals with complaints. Predicts future market trends and develops new sales ideas. Interprets accounts and records to management.

Regional Account Manager

Manages the service or sale of certain accounts in a region, with duties entailing estimating and analyzing records of present and past operations, trends and costs, estimated and realized revenue, administrative commitments, and obligations incurred.: Participates in the development and implementation of sales strategy and objectives and assists in the overall management of sales in the region. Identifies, researches, communicates, and implements strategy for new areas of profitability and incremental new business opportunities. Develops and manages new and existing customers. Generates new business leads through networking, attending trade shows, researching, and using Internet tools. Finds and contacts potential new customers. Keeps in contact with clients, answers their questions, and deals with complaints. Schedules and meets weekly sales goals to including phone calls and in-person client visits. Coordinates public relations efforts with professional associations and organizations helping to maintain visibility in the local market place. Ensures that sales are sold to correct target audience and that new business opportunities are maximized. Predicts future market trends and develops new sales ideas. Interprets accounts and records to management. Meets with managers to develop, review, and discuss plans for regional development. May be responsible for sales budget.

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