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Directs the activities of Account Executives in building strong relationships with clients. Plans, organizes, implements, and evaluates outcomes of the department's strategic plans. Typically requires a college degree in marketing and experience in the health care industry and previous supervisory experience.: Develops strategic initiatives and transforms initiatives into action plans. Works with Account Executives to service custom client groups. Assists in the development and management of strategic accounts. Oversees preparation, coordination, and delivery of plan performance presentations. Identifies supporting strategies for product and program pricing, retention, and net revenue growth. Prepares and manages the departmental budget. Hires, develops, and motivates a qualified Account Executive staff and assesses employee ability to achieve desired performance levels.

SB Financial Services Relationship Manager

Manages branch or office of financial institutions, such as commercial bank, credit union, finance company, mortgage company, savings bank, or trust company: directs and coordinates activities to implement institution policies, procedures, and practices concerning granting or extending lines of credit, commercial loans, real estate loans, and consumer credit loans. Directs, through subordinate supervisors, activities of workers engaged in implementing establishment services and performing such functions as collecting delinquent accounts, authorizing loans, or opening savings account. Establishes procedures for custody and control of assets, records, loan collateral, and securities to ensure safekeeping. Contacts customers and business, community, and civic organizations to promote goodwill and generate new business. May prepare financial and regulatory reports required by law, regulations, and board of directors. May examine, evaluate, and process loan applications. May recommend securities to board or corporate officers for institution investment. May talk to customers to resolve account problems. May interview and hire workers. May evaluate data pertaining to costs to plan budget. May plan and develop methods and procedures for carrying out activities of establishment. May be designated according to type of financial institution managed, as manager, branch bank; manager, commercial bank; manager, credit union; manager, finance company; manager, mortgage company; manager, savings bank; manager, trust c.

Staffing Manager

Oversees and manages the organization's recruitment and staffing functions. Promotes and sells staffing services to prospective clients and develops and maintains client relationships. Markets to clients by phone, conducts client meetings, and participates in networking events. Oversees mentoring and training of staff, and manages daily operations. Leads the team responsible for staffing and recruitment operations, including maintaining personnel requests, job description maintenance, and advertisement creation.: Interacts with client's hiring or requesting managers to determine needs and to ensure needs have been met. Leads staffing team in reviewing applications and resumes, screening and interviewing applicants, matching qualified candidates to jobs, and providing permanent or temporary placement of qualified candidates for required job assignments. Conducts thorough and objective referencing, including responsibility for obtaining applicable background checks. Provides feedback to hiring or requesting managers based on candidate skills and experience as required by the position. Solicits detailed feedback from hiring or requesting managers in order to ensure selection of the most qualified candidates. Educates and guides staff, assists in recruiting best practices and strategies, legal requirements, and company interviewing guidelines. Ensures consistent corporate image throughout recruiting campaigns. Sources potential candidates through all applicable means, including cold calling, Internet posting and search, networking, employee referrals, community-based partnerships, etc. Creates and implements staffing and employment strategies to enable the business.

Account Manager Client Services

Manages and motivates a staff to help deliver outstanding service and strong account management to a broad customer base. Manages the service or sale of certain accounts, with duties entailing estimating and analyzing records of present and past operations, trends and costs, estimated and realized revenue, administrative commitments, and obligations incurred. Provides thorough and professional services that enable the organization to meet the customer's expectations. Organizes, coordinates, and maintains the internal activities of team. : Finds and contacts potential new customers. Keeps in contact with customers, answers their questions, and deals with complaints. Establishes a strong customer service culture, helping to create the reputation of the business as a trusted advisor to customers. Possesses excellent communication and team leadership skills, and outstanding organizational skills. Uses innovation and forward thinking to build strong internal and external relationships. Understands and improves processes to deliver on customer expectations. Predicts future market trends and develops new sales ideas. Interprets accounts and records to management. May be responsible for sales budget. May attend trade shows and conferences.

Commercial Relationship Manager

Plans, directs, and coordinates activities of workers engaged in receiving, investigating, evaluating, and settling complaints and claims of telegraph customers: directs workers to investigate complaints, such as those concerning rates or service in connection with domestic, international, or special-gift telegrams. Analyzes reports of findings and recommends response to complaint, considering nature and complexity of complaint, requirements of governmental utility-regulation agencies, and policies of company. Reviews actions of subordinates to ensure settlements are made correctly. Authorizes retention of data and preparation of documents for use during governmental or customer inquiries.

Client Technologies Manager

Directs and coordinates activities of department in manufacturing establishment concerned with providing customers technical services in conjunction with marketing activities: coordinates technical liaison services between management, production department, sales department, and customers with newly developed techniques or practices in processing company products, and to inform customers of new types, specifications, and end-uses of products. Confers with production department managers to assist in specific classification of products from quality assurance position, report on new product or process technology of competitors, and to discuss new specifications required by customers. Directs investigation of customer complaints regarding quality, tolerances, specifications, and delivered condition of products. Records, analyzes, and informs concerned personnel of production quality assurance, and sales departments of status and disposition of customer complaints and claims. Negotiates settlement of claims, for which company is responsible, within limits prescribed by management. May survey potential markets for increasing sales.

Client Server Programmer

Develops, encodes, tests, documents, and installs complex programs to support an organization's client/server software systems. Reviews, analyzes, and modifies programming systems.: Prepares complex program specifications and diagrams and develops coding logic flowcharts. Plans and accomplishes goals by required deadlines. Works at a highly-technical level on most phases of client/server programming activities. Serves as an expert in one or more client/server programs and advises others in the group. Interacts daily with users on various management levels. May lead and direct the work of others.

Staffing Clerk

Compiles and records information about temporary job openings and refers qualified applicants from register of temporary help agency. Responds to hospital, business, or other type of organization requesting temporary workers and obtains and records job requirements. May give employment applications to applicants, schedule interviews with agency registration interviewers, or administer skill tests. Performs other clerical duties.: Reviews records to locate registered workers who match job requirements and are available for scheduled shift. Notifies selected workers of job availability and records referral information on agency records. Sorts mail, files records, and performs other clerical duties. May refer workers in specific occupations, such as nursing.

Business Development Executive

Evaluates business opportunities and potential markets by analyzing financial feasibility studies and conducting market research.: Provide oversight and direction to the Business Development Department on a variety of business development activities to include proposal development, client relations, and account management. Oversees efforts to support and assist the organization in identifying and securing new business opportunities. Provides oversight for the pricing of new proposals to ensure that all resources needed to complete the project are identified, the cost is calculated accurately, and the price is determined within established guidelines. Provides oversight on processes associated with the preparation and coordination of client meetings. Facilitates efforts to develop, implement and refine standard procedures for researching, collecting, and tracking information about clients including contact data, pipelines, and previous outsourcing experiences. Plans, organizes, implements and evaluates outcomes of the department’s strategic plans. Develops strategic initiatives and transforms initiatives into action plans. Prepares and manages the departmental budget. Hires, develops and motivates a qualified business development staff. A Bachelor’s degree in business is typically required for this position with five years of business development experience.

Business Development Consultant

Provides consulting services for business development, including the acquisition and management of new accounts. Identifies, prospects, and closes prospective clients. Manages the sales cycle.: Leverages market research to drive the growth agenda. Collaborates with Account and Program Managers to drive business growth both in existing and new market segments and accounts. Manages lead generation activities of the business program. Acquires new prospects proactively through networking, lead development, and cold calling. Gathers intelligence regarding prospects, decision makers, and their needs. Reaches decision-makers through cold calls, research, and networking. Qualifies opportunities for active pursuit based on the probability of success. Develops business plans in conjunction with Account and Program Managers, which includes activities, targeted prospecting territory development, and account development. Sells consultatively and makes recommendations to prospects and clients of the various solutions the company can provide to address their business needs. Creates and conducts effective proposal presentations that identify prospects’ business. Updates CRM application, if applicable, with client and prospect information. Collaborates with Account Management team on all closed accounts. Monitors competitors and product and/or service differentiators. Provides direction and guidance for process improvements and establishing policies. Coaches and mentors others to help build business development skills. May attend, exhibit, and present at conferences and trade associations.

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