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Supervises employees in the patient accounting area of the business office. Implements and monitors effective business office work processes, staffing plans, resource allocation, and logistical planning. Typically requires three years of related business office work experience. : Ensures accurate patient billing and accounting. Supervises and coordinates subordinate staff. Ensures that established policies and procedures for patient billing, advance payments, and third-party payments are observed in business office transactions. Coordinates departmental activities to provide designated services with optimum efficiency and accuracy. Provides resolution on patient billing discrepancies. Conducts staff meetings for dissemination of pertinent information. Responsible for training and motivation of staff. May assist in the selection process. Prepares reports on activities.

Top Multiple Product-Service Lines-Specialty Business Units Executive

Responsible for the development, management, and operations of multiple products, service lines, or specialty units in a hospital or health care system.: Organizes and directs operations of multiple service lines in a hospital or health care system. Develops and implements business and marketing plans for service lines. Plans, organizes, implements and evaluates outcomes of the department’s strategic plans. Develops strategic initiatives and transforms initiatives into action plans. Performs regular data analysis of service line performance and medical cost reports to identify variances and root causes so that areas of focus may be identified and resources may be appropriately deployed. Works closely with the Medical Director to ensure that medical services are provided in an efficient and effective manner. Prepares and manages the departmental budget. Hires, develops and motivates a qualified department staff. An advanced degree in a field of health is typically required for this position. The position requires strong clinical and quality improvement knowledge.

Top Product-Service Line-Specialty Business Unit Executive

Responsible for the development, management, and operations of a single product, service line, or specialty unit in a hospital or health care system.: Organizes and directs operations of a service line or specialty unit in a hospital or health care system. Develops and implements business and marketing plans for service line. Plans, organizes, implements and evaluates outcomes of the department’s strategic plans. Develops strategic initiatives and transforms initiatives into action plans. Performs regular data analysis of service line performance and medical cost reports to identify variances and root causes so that areas of focus may be identified and resources may be appropriately deployed. Works closely with the Medical Director to ensure that medical services are provided in an efficient and effective manner. Prepares and manages the departmental budget. Hires, develops and motivates a qualified department staff. An advanced degree in a field of health is typically required for this position. The position requires strong clinical and quality improvement knowledge.

Network Development Director

Directs a department responsible for developing and maintaining an integrated network of providers, hospitals, and affiliated health programs within a designated area. Develops and maintains the operations of an integrated network of providers, hospitals, and affiliated health care programs. Establishes and operates affiliated clinical programs with community providers which generate income and positions the organization as the preferred provider of care. Typically requires a bachelor's degree with seven years of related managed care administration experience and strong capitation negotiating skills.: Negotiates with providers including medical groups, IPAs, hospitals, mental health providers, and ancillary services. Drafts contracts and communication to both legal department and contracted entities. Identifies, plans, and develops network needs for expansion in both existing and additional service areas. Actively recruits providers and facilities within a designated territory. Analyzes existing medical group and hospital/facility rate structures to ensure competitive market rates. Provides network servicing, in-service training, visits to provider groups, and provider relations problem resolution, focusing on contract issues. Works with the Member Services Department in resolution of claims issues, training, and response to provider questions and problems. Provides administrative, management, and operational oversight to the network. Develops, monitors, and oversees implementation of strategic and operational plans specific to network activities. Monitors the performance of network activities and provides related timely reports. Designs and implements programs to maintain positive relationships between health plans, physicians, and providers. Responsible for hiring, developing, and managing a qualified management staff concerned with the development and maintenance of the health care network. Prepares, manages, and monitors the departmental budget.

Product Development Health Care Director

Directs and oversees the assessment and development of potential products and business service opportunities. Plans and directs all aspects of the organization's product development policies, objectives, and initiatives. Typically requires a college degree in health services or marketing and three years of related product development experience.: Conducts financial feasibility studies and directs market research of potential products and business service opportunities. Reviews and analyzes proposals submitted to determine if benefits derived and possible applications justify expenditures. Approves and submits proposals considered feasible to management for consideration and allocation of funds or allocates funds from department budget. Develops and implements methods and procedures for monitoring projects, such as preparation of records of expenditures and research findings, progress reports, and staff conferences, for management reporting. Researches new health care products, product enhancements, and product redesign that align the product development function with the goals of the organization. Evaluates the potential and practicality of products in development. Hires, trains and motivates a qualified staff. Prepares budgets and monitors expenditures. Prepares reports on progress and recommends the addition, expansion, or discontinuance of projects.

Contract Development Manager

Coordinates all contracting activities, including providing direction and education in the analysis, strategy, and implementation of all contracting activities to internal departments and external contracted partners. Supports, manages, and administers contracts for services and products across the organization. : Sources contract opportunities and negotiates and implements new contracts. Advises on contractual rights, obligations, and legal issues. Analyzes contract information for terms and conditions, key strategic information, and financial opportunity. Requests or approves amendments to or extensions of contracts. Oversees the execution of requests for proposals (RFPs), requests for qualification (RFQs), and invitations to bid (ITBs). Develops, implements, and enforces supplier and outsourcer guidelines and service level agreements. Conducts regular site visits to observe and analyze contract performance, including administrative competence, provider adherence to established standards, verification that services billed were delivered according to contract, efficiency of program activities, and achievement of contracted outcomes. Performs analyses and advises on responses to funding proposals. Reviews provider reimbursement requests for compliance with contracted budgets and approves payment. Investigates provider and/or consumer complaints related to contracted services and programs.

Business Manager College/University

Administers business affairs of college or university and prepares operating budget draft for submission to board of trustees. Directs control of budget upon its approval by board, including collection, custody, investment, disbursement, accounting, and auditing of all college funds. Formulates, with Director Student Services, policies and procedures governing financial relations with students, dormitories, cafeterias, bookstores, and recreational and parking facilities. : Audits financial status of student organization accounts, campus food services, housing, and bookstores. Administers financial aspects of student loans, scholarships, and student credit. Negotiates with groups, such as foundations, for university loans. Keeps financial records and prepares annual financial report. Formulates and administers policies and procedures for development and management of physical plant, including custodial care, sanitation, and fire and police protection. Negotiates with industry representatives on costs and materials for building construction. Develops policies and procedures for procurement of goods and nonpersonal services for university. Coordinates service operations, such as printing, duplicating, mail and messenger service, bindery, and machine computing and tabulating. Recruits, supervises, and oversees training of clerical staff.

Real Estate Development Manager

Coordinates activities and negotiates with representatives of real estate, private enterprise and industrial organizations, and community leaders to acquire or lease real estate. Supervises staff engaged in such activities as determining needs for additional properties and/or space; staff may prepare appraisal reports on available properties, preparing feasibility studies, showing availability and quality of water resources, mineral deposits, electric power, and labor supply. : Prepares or directs preparation of statistical abstracts to reveal trends in tax rates in given communities, and proportion of total work force having specified skills. Plans, oversees, and directs activities of field staff engaged in sampling mineral deposits, surveying land boundaries, and testing water supply to determine optimum usage of land. Negotiates with community, business, and public utility representatives to eliminate obstacles to land purchase, development, sale, or lease. Negotiates mortgage loans. Directs collection and auditing of funds from sale or lease of property. May perform duties of real estate sales agent. May work with representatives of public utilities, universities, and other groups to coordinate research activities. May specialize in industrial development.

Product Development Specialist

Researches, develops, and implements new products to effectively compete in the market. Manages projects from the concept phase through the development lifecycle to successful production launch. Provides analytical and tactical support in development of product plans. : Conducts research preparing for new product development. Contributes technical expertise to the product design and development. Evaluates internal and external market trends and makes recommendations for existing product enhancements and new product development. Assists in requirements analysis and the definition of functional specifications for the development group. Collaborates with Product Managers, design, development, and testing groups, and Marketing, Manufacturing, Legal, and other departments to bring products to market. Produces workflows and prototypes. Provides accurate time estimates on projects and identifies risks with each alternative. Supports the quality control department from a technical perspective. Assists in trouble-shooting. May provide product training to internal and external customers. May assist in the authoring of product documentation.

Area Development Manager

Negotiates with representatives of industrial, commercial, agricultural, or other interests utilizing electric power or fuel gas to encourage location of facilities in area served by utility: directs and coordinates activities of workers engaged in preparation of surveys and studies of prospective development area to compile information of interest to companies desirous of relocation. Analyzes compiled data and formulates methods and procedures for developing industrial areas to determine industries that would enhance developmental plan. Plans promotional sales program and advertising to promote maximum utilization of land and consumption of electric power. Contacts companies to persuade them to locate in service area.

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