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Supervises and coordinates activities of field service engineers engaged in the installation, repair, and servicing of equipment and machinery in field installations. Supervises installation of equipment according to manufacturer's specifications. Establishes or adjusts work procedures to meet schedules. Interprets specifications and job orders to employees, and assigns duties. Is required to be adept in activities of employees supervised. This position typically reports to a manager and is the first level of supervision in the organization.: Studies schedules and estimates time, cost, and labor estimates for completion of job assignments. Consults with engineering personnel to resolve unusual problems in system operation and maintenance. Develops and implements methods and procedures for monitoring work activities in order to inform management of current status or work activities. Analyzes department budget to identify budget needs and may allocate operating budgets funds. Interprets company policy to employees and enforces company policy and practices. Recommends measures to improve methods, performance, and quality, and suggests changes to increase efficiency. Analyzes and resolves work problems, or assists employees in solving work problems. May instruct employees in electronic theory. May supervise workers in testing, tuning, and adjusting equipment to obtain optimum operating performance. May advise management regarding customer satisfaction, product performance, and suggestions for product improvements. May recruit, hire, train staff, evaluate employee performance, and recommend or initiate promotions, transfers, and disciplinary action.

Retail Consultant Bilingual

Provides customer service, frequently using a foreign language, in a retail environment. Guides new customers through the purchasing decision and educates them about their new product and/or service. Sells retail products and services to new and existing customers. Meets or exceeds service and sales objectives.: Maintains and demonstrates current knowledge of the latest products and services available for sale. Communicates with customers to understand their consumer needs and match their needs to the organization's products and services. Educates and engages customers through product demonstrations. Demonstrates ability to interact with customers using a foreign language and provide continuous support for all current clients.

Field Sales Supervisor

Motivates and directs a field sales force to ensure maximum profits through sales of products or services in one or more territories. Develops and maintains effective working relationships with the sales force, distributor management, and key customers or clients. Job is distinguished by the requirement for a technical background and advanced sales knowledge and experience. This position typically reports to a manager and is the first level of supervision in the organization.: Coordinates and assists with technical engineering to ascertain customers' needs. Directs sales campaigns in new territories. Provides assistance to Sales Representatives in promoting new accounts. Provides training or training support to ensure current knowledge of sales promotion and advertising programs, new products, and marketing policies. Recommends changes in the number and disposition of the sales force; recommends promotions, transfers, terminations, and salary adjustments. Recommends appointment or cancellation of distributors. Operates within approved budgetary cost controls. Ensures compliance with policies, procedures, and programs. Keeps management current and fully informed on key market conditions. Coordinates with warehousing function to maintain acceptable levels of inventory.

Field Service Technician

Installs and programs electrical or electronic equipment, such as computers, robot controllers, end of arm tools, conveyors, and parts orienters, and performs on-site post-installation repair, calibration, and maintenance as scheduled or required, applying knowledge of electronics, electrical circuits, mechanics, pneumatics, hydraulics, and programming. Reviews work orders and related manuals, blueprints, and schematic diagrams to determine tasks to be performed and tools, equipment, and parts needed for installation of repair assignment. : Discusses assignment with customer's representative and inspects installation site to verify that electrical supply wires, conduit, switches, and circuit breakers are installed according to specifications. Tests electrical components, such as wiring, switches, and relays, using testing instruments, and replaces faulty components, using hand tools. Conducts routine preventative maintenance according to established guidelines and schedules. Locates and replaces faulty printed circuit boards. May train customer's staff in operation of equipment. May repair faulty printed circuit boards. May be on-call and perform emergency repairs during off-business hours.

Bilingual Customer Service Representative

Interacts with customers, often using a foreign language, to provide information in response to inquires about accounts, products, and services. Handles and resolves customer complaints, special orders, or returns in-store or via phone or mail. Answers customers' questions regarding product or service and operation or maintenance. Receives and processes orders, and provides information concerning pricing, changes in service, discontinuance, and shipping.: Talks with customers, often using a foreign language, by phone or in person to ensure the best service possible. Interviews customers to obtain information and explain available services. Investigates and corrects errors, following customer and company records. Adjusts complaints concerning billing or services rendered. Refers complaints of product or service failure to appropriate departments for investigation. Coordinates customers' service needs with other departments as required to ensure customer service. May solicit sale of new or additional services or products. May obtain credit records from credit reporting agency. May visit customers' premises to obtain order or resolve customer problems.

Bilingual Receptionist

Receives callers at an establishment, determines nature of business, and directs callers to destination, frequently using a foreign language. Obtains caller's name and arranges for appointment with person called upon. Directs caller to destination and records name, time of call, nature of business, and person called upon. Issues visitor's pass when required. Types memos, correspondence, reports, and other documents as requested.: May operate PBX telephone console to receive incoming messages. May make future appointments and answer inquiries. May perform variety of clerical duties and other duties pertinent to type of establishment. May collect and distribute mail and messages. May work in office of medical practitioner or in other health care facility and be designated accordingly.

Secretary Bilingual

Performs and handles general secretarial duties, frequently using a foreign language, including basic correspondence, filing, and inputting data for reports. Schedules appointments, gives information to callers, takes notes, and otherwise relieves officials of clerical work and minor administrative and business detail. : Prepares a variety of memos, forms, letters, and reports. Composes simple, routine letters. Reads and routes incoming mail. Locates and attaches appropriate file to correspondence to be answered by employer. Answers telephone, gives information to callers, routes call to appropriate person, and places outgoing calls. Schedules appointments for employer. Greets visitors, ascertains nature of business, and directs visitors to employer or appropriate person. May take and transcribe notes and dictation. May arrange travel schedule and reservations. May compile and type statistical reports. May oversee clerical workers. May keep personnel records. May record minutes of staff meetings. May make copies of correspondence or other printed matter. May prepare outgoing mail, using postage-metering machine. May prepare notes, correspondence, and reports.

Bilingual Administrative Assistant

Assists executive in staff capacity, frequently using a foreign language, by coordinating office services, such as personnel, budget preparation and control, housekeeping, records control, and special management studies.: Studies management methods in order to improve workflow, simplify reporting procedures, or implement cost reductions. Analyzes unit operating practices, such as record keeping systems, forms control, office layout, suggestion systems, personnel and budgetary requirements, and performance standards to create new systems or revise established procedures. Analyzes jobs to delimit position responsibilities for use in wage-and-salary adjustments, promotions, and evaluation of workflow. Studies methods of improving work measurements or performance standards. Coordinates collection and preparation of operating reports, such as time-and-attendance records, terminations, new hires, transfers, budget expenditures, and statistical records of performance data. Prepares reports including conclusions and recommendations for solution of administrative problems. Drafts narrative, financial, and statistical reports. Compiles data based on research techniques and on statistical compilations involving an understanding of operating programs, policies, and procedures. Issues and interprets operating policies. Reviews and answers correspondence.

Bilingual Secretary

Farmer Field Crop

Plants, cultivates, and harvests field crops, such as wheat, barley, alfalfa, cotton, hops, peanuts, mint, sugarcane, and tobacco, applying knowledge of growth characteristics of individual crop, and soil, climate, and market conditions. Determines acreage to be tilled and varieties and quantities of plants to be grown. Selects and purchases seeds or plant stock and farm machinery, implements, and supplies. Decides when and how to plant, cultivate, and irrigate plants and harvest crops, applying knowledge of plant culture. Attaches farm implements, such as plow, disc, and seed drill to tractor and drives tractor in fields to till soil and plant and cultivate crops. Drives and operates farm machinery to spray fertilizers, herbicides, and pesticides and haul harvested crops. Hires, assigns duties to, and oversees activities of farm workers. Demonstrates and explains farm work techniques and safety regulations to new workers. Maintains employee and financial records. Arranges with buyers for sale and shipment of crop. A degree in agriculture is preferred; however, some companies or farm owners may accept equivalent education and experience combined.: May install irrigation system(s) and irrigate fields. May set poles and string wires and twine on poles to form trellises. May lubricate, adjust, and make minor repairs on farm machinery, implements, and equipment, using mechanic's hand tools and work aids. May plant seeds in cold-frame bed and cover bed with cloth or glass to protect seedlings from weather. May transplant seedlings in rows, by hand or using transplanter machine. May grade and package crop for marketing.

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