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Banking Head of Retail Banking

Directs and coordinates, through subordinate managerial personnel, activities of retail consumer products and services division. Scope of responsibilities typically include new accounts, branch operations, customer service, marketing, personal banking, private banking, and tellers. Acts under authority and responsibility delegated by corporate executive officer. NOTE--ERI's findings based on asset size.: Coordinates activities of assigned programs, determines methods and procedures for carrying out program, and assists in interpreting policies and practices. Directs or conducts management studies, prepares workload and budget estimates for specified or assigned operations, analyzes operational reports, and submits activity reports. Develops and recommends plans for expansion of programs, operations, and financial activities. May solicit new business or participate in community or service organizations. May authorize loans of specified types and amounts when permitted by institution regulations.

Banking Teller Supervisor

Supervises and coordinates work activities of tellers, and possibly existing and new account personnel, to ensure that duties are performed efficiently and according to financial policies and procedures. Supervises and coordinates activities of workers engaged in receiving and paying out money and keeping records of transactions in banks and similar financial institutions. Assigns duties and work schedules to workers to ensure efficient functioning of department. This job is distinguished from Head Teller as the Head Teller is a lead position where as this job is a first level supervisor. In organizations with a Lead Teller, the Lead Teller reports to the Supervisor.: Plans and develops training programs to promote customer service. May be responsible for opening the vault(s). Controls the vault cash and furnishes tellers with additional funds for cash drawer when needed; gives credit for excess cash acquired. Plans and estimates the amount of cash required; orders sufficient coin and currency based on legal requirements and customer demands. Sends mutilated or foreign currency to international bank correspondent for collection. Trains employees in customer service and banking procedures. Approves checks for payment. Adjusts customer complaints. Examines tellers' reports of daily transactions for accuracy. Consolidates and balances reports. Ensures supply of money for bank's needs based on legal requirements and business demand. May be entrusted with the combinations for a number of vaults.

Banking Teller Head

Coordinates activities of employees engaged in receiving and paying out money and keeping records of transactions in banks and similar financial institutions. Assigns duties and work schedules to workers to ensure efficient functioning of department. Performs teller duties. Assists other tellers with difficulties encountered with customers or with checks. Assists with balancing the cash drawer if a teller is having problems; notes any differences in drawer and makes correcting entries. Is able to temporarily perform Teller Supervisor duties in his/her absence. Assists in the proper training of new tellers as required. Performs "spot audits" for Teller Supervisor. Verifies money, cash levels of other teller drawers. Reports to Teller Supervisor.: Trains employees in customer service and banking procedures. Approves checks for payment. Adjusts customer complaints. Examines tellers reports of daily transactions for accuracy. Consolidates and balances daily transactions. Ensures supply of money for financial institution's needs based on legal requirements and business demand. May allow customers access to safe deposit boxes, following specified procedures. May monitor and review financial institution's security procedures and control access to vault. May count and record currency and coin in vault.

Banking Supervisor Lending Activities

Supervises and coordinates activities of workers engaged in processing and recording commercial, residential, and consumer loans. Reviews and authorizes corrections to loan records. May supervise mortgage loan processor, mortgage loan closer, and clerk regarding procedures. NOTE--ERI's salary based on asset size.: Interprets company policies to workers. Recommends measures to improve work methods and employee performance. Analyzes and resolves work problems, or assists workers in solving work problems. Initiates or suggests plans to motivate workers to achieve work goals. Recommends or initiates personnel actions, such as promotions, transfers, discharges, and disciplinary measures. May train new workers.

Banking Assistant Branch Manager (Major Branch)

Directs and coordinates activities of workers engaged in providing financial services to customers, and assists in cash management activities. Examines documents prepared by subordinates, such as savings bond applications and safe deposit vault entry and exit records, to ensure compliance with establishment policies and procedures. Monitors branch office operations to ensure that security procedures are being followed. The Assistant Branch Manager (Major Branch) is distinguished from the Assistant Branch Manager (Minor Branch) as the position requires more experience, supervises a larger staff and is in a larger volume branch bank. Reports to Branch Manager and manages office in absence of Branch Manager.: Trains new employees, prepares work schedules, and monitors work performance. Evaluates establishment procedures and recommends changes. Talks to customers to resolve account-related problems and to ensure positive public relations. Explains services to potential personal and business account customers to generate additional business for establishment. Assists workers to balance daily transactions. May remove, count, and record cash from automated teller machine. May examine, evaluate, and process loan applications. May prepare and maintain computerized records of financial transactions.

Systems Project Manager

Manages, coordinates, and establishes priorities for complete life-cycle of projects including the planning, design, programming, testing, and implementation of business solutions designed to meet requirements of various departments in the company, such as distribution, finance, and manufacturing. Designs project plans, which identify needs and define major tasks and milestones, based on scope, resources, budget, and personnel. Determines project needs and acquires resources required for the success of the project. Coordinates the development of new systems and/or applications projects, the modification of existing systems or applications, or changes in current methods or techniques. Coordinates project performance with the other work of the affected department or departments. This position typically requires a bachelor's degree in computer science or a related field with five to seven years of experience. Excludes those who do not have full time responsibilities for project management.: Performs feasibility studies to ensure systems adhere to standards and meet user requirements. Conducts financial and budgetary analysis to define project worth and to ascertain which system best fits user needs and company standards. Selects project team members and assigns tasks and responsibilities. Provides direction and technical guidance to project team members. Acts as liaison between implementation personnel, management, and vendors by conducting meetings to review project details and obtain approval and signoffs. Diagnoses and corrects system problems with help from vendors and support team. Oversees production of all deliverables and assesses and enforces project deadlines and works within budget restraints. Processes working knowledge of technical resources such as operating systems, programming languages, and hardware.

Banking Loan Officer General

Interviews applicants and requests specified information for loan application. Examines, evaluates, and authorizes or recommends approval of customer applications for lines or extension of lines of credit, commercial loans, real estate loans, consumer credit loans, or credit card accounts. May supervise loan personnel. Typically requires a four-year college degree in a related or appropriate field; however, some companies may accept equivalent education and experience combined.: Analyzes applicants' financial status, credit, and property evaluation to determine feasibility of granting loan or submits application to credit analysis department for verification and recommendation. Corresponds with or interviews applicants or creditors to resolve questions regarding application information. Approves loan within specified limits or refers loan to loan committee for approval. Ensures loan agreements are complete and accurate according to policy. May confer with loan underwriting department to aid in resolving mortgage application problems. May analyze potential loan markets to develop prospects for loans. May solicit and negotiate conventional or government secured loans on commission basis. May specialize by type of lending activity.

Banking Loan Review Analyst

Evaluates quality of commercial loans and assigns risk rating indicating borrower's financial strength and probability of loan repayment. Selects loans to evaluate for credit risk according to factors, such as geographical location, and type and amount of loan. : Records data on worksheet, such as purpose of loan, balance, collateral, and repayment terms. Verifies value of collateral by calling appraisers and auction houses for current value of machinery and equipment. Calls real estate appraiser for new real estate appraisal. Evaluates information to determine whether lending officers have stayed within guidelines of lending authority, if loan is in compliance with banking regulations, and if required documents have been obtained. Identifies problem loans and describes deficiencies. Writes summary of analysis and reasons for assigning adverse risk rating. May act as senior analyst and coordinate data collection and evaluations of credit quality of commercial loans, and present loan review information and report to management.

Banking Loan Officer Consumer

Provides services for all types of consumer loans including vehicle loans, home improvement, home equity, personal, secured and unsecured, student loans, credit cards, etc. Interviews applicants and examines, evaluates, and authorizes or recommends approval of customer applications for consumer loans. May supervise loan personnel. Typically requires a four-year college degree in a related or appropriate field; however, some companies may accept equivalent education and experience combined.: Interviews applicant and requests specified information for consumer loan application. Analyzes applicant financial status, credit, and property evaluation to determine feasibility of granting loan or may submit application to credit analyst for verification and recommendation. Corresponds with or interviews applicant or creditors to resolve questions regarding application information. Approves consumer loan within specified limits or refers loan to loan committee for approval. Lesser experienced loan officers operate with moderate credit authority where more experienced senior loan officers operate with substantial credit authority involving large amounts of money or important customers. Ensures consumer loan agreements are complete and accurate according to policy. May confer with underwriter to aid in resolving application problems. May analyze potential loan markets to develop prospects for loans. May solicit and negotiate conventional or government secured loans on commission basis.

Banking Credit Analyst

Analyzes credit information to determine risk involved in lending money to customers, and prepares report of findings. Writes loan applications, including results of credit analysis and summary of loan request to loan committee for decision. Selects information, including company financial statements and balance sheet, and records data on spreadsheet. Performs industry research and ratios. Typically requires a four-year college degree in a related field; however, some companies may accept equivalent education and experience combined.: Enters codes for computer program to generate ratios for use in evaluating commercial customer's financial status. Compares items, such as liquidity, profitability, credit history, and cash, with other companies of same industry, size, and geographic location. Analyzes such factors as income growth, quality of management, market share, potential risks of industry, and collateral appraisal. Describes credit risk and amount of loan profit. Prepares credit and cash flow analysis. Maintains loan and credit data. May visit company to collect information as part of analysis.

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