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Equal Opportunity Representative

Organizes and implements federally funded programs related to equal employment opportunity by providing consultation, encouraging good will between employers and minority communities, and evaluating employment practices: consults with community representatives to develop technical assistance agreements in accordance with statutory regulations. Informs minority community on civil rights laws. Assists employers to interpret state and federal laws. Develops guidelines for nondiscriminatory employment practices for use by employers. Acts as liaison representative between minority placement agencies and large employers. Investigates existing employment practices to detect and correct discriminatory factors. Conducts surveys and evaluates findings to determine existence of systematic discrimination.

Equal Employment Opportunity Specialist

Monitors company contracts to determine Equal Employment Opportunity/Affirmative Action requirements and to facilitate compliance with government agencies. Identifies potential areas of equal employment or diversity problems, studies equal opportunity complaints to clarify issues, and meets with personnel involved to counsel, arbitrate, and settle disputes. : Confers with supervisory personnel to verify or document alleged violations of law, such as failure to post notices, process grievances, or correct ethnic or other imbalances. Reviews contracts to determine company actions required to meet equal opportunity provisions of local, State, or Federal laws. Prepares report of findings and makes recommendations for corrective action. Participates with Personnel Manager in addressing and resolving issues involving company hiring and related personnel policies.

New-Car Prep Mechanic

Inspects and services new automobiles on delivery to dealer or customer, and makes minor repairs or adjustments to place vehicle in salable condition, using hand tools, portable power tools, and specification sheets. : Inspects vehicle for obvious damage and missing major components. Records discrepancies and signs acceptance slip for each vehicle delivered. Inspects vehicle for loose or misaligned items, such as trim, doors, and hardware, and positions defective items according to specifications, using hand tools. Starts engine and drives automobile to test steering, brakes, transmission, and engine operation. Activates power equipment, such as electric windows, seats, radio, horn, lights, and directional signals to ensure specified operating standards. Washes car and vacuums interior. Inspects surfaces to detect minor chips and scratches in paint and touches up imperfections, using brush applicator and factory-supplied matching paint. Installs optional equipment specified by customer or dealer, such as outside mirrors, rugs, and seat covers, using hand tools. Installs standard components, such as hubcaps and wiper blades, using hand tools. Pours antifreeze into radiator according to seasonal requirements. Polishes car to remove preservative coating and road film accumulated during transit. May spray undercoating material on vehicle, using spray gun. May tune engine, using mechanic's tools and test equipment. May install or repair major mechanical, hydraulic, or electromechanical equipment, such as radios, air-conditioners, power steering units, and power brakes, using mechanic's hand tools.

New Home Salesperson

Works with builder to sell new homes to buyers. Understands the home building business and how to use consumer psychology and advanced techniques for greeting prospective clients, overcoming objections, closing the sale, and following up the sale with client. Interviews prospective clients and accompanies prospects to property sites. Shows homes under construction to describe and display construction features and quality of work, quotes purchase price, and discusses conditions of sale. Reviews plans and specifications for custom-built homes with client and architect to clarify costs and construction details in preliminary negotiations for contract. Recommends construction features and available decorating options, such as cabinet installations, to aid client in formulating plans. Answers questions regarding work under construction.: Possesses knowledge of the basic steps of the builder's decision making and development process, basic construction features that benefit the home buyer, builder's marketing approach, the impact the New Home Salesperson has in the marketing process, and the impact of consumer behavior on the new home selling process. Uses basic elements of effective communications in the selling environment and understands the importance of prospecting in searching for and qualifying potential buyers. Knowledgeable of the legal aspects of the real estate business, fair housing guidelines, and details of basic new home financing. Draws up real estate contracts, such as deeds, leases, and mortgages. Participates in final walk-through and handles required call-back issues. May assess clients' financial status to determine eligibility for financing home through contractor.

New Car Inspector

Inspects new cars prior to loading onto carriers: examines car for scratches, dents, and broken glass. Drives car to detect motor noises, transmission malfunctions, and brake failure. Records findings. Drives cars onto trailer truck. Keeps record of cars until delivery.

Truck Owner Contractor

Owns and contracts out one or more gasoline or diesel-powered tractor-trailer combinations to transport and deliver products, livestock, or materials in liquid, loose, or packaged form. Finds and negotiates contracts for truck transportation and delivery advertising truck availability and by searching advertisements for company's wanting truck transportation and delivery.: Hires drivers or drives truck to destination, applying knowledge of commercial driving regulations and skill in maneuvering vehicle in difficult situations, such as narrow passageways. Inspects truck for defects before and after trips and submits report indicating truck condition. Maintains driver log according to ICC regulations. Ensures that truck passes DOT inspections. May assist workers in loading and unloading truck.

New Account Interviewer

Interviews customers applying for charge accounts: confers with customer to explain type of charge plans available. Assists customer in filling out application or completes application for customer. Reviews applications received by mail. Files credit applications after credit department approves or disapproves credit. May check references by phone or form letter and notify customer of acceptance or rejection of credit credit clerk. May verify entries and correct errors on charge accounts customer-complaint clerk, using adding machine. May answer credit rating requests from banks and credit bureaus. May issue temporary shopping slip when credit references appear satisfactory.

Manager Employment Agency

Manages and coordinates employment services and business operations of private employment agency. The manager level is typically the second level of management and may have first level supervisors reporting to this position; however, in smaller companies the manager may be a first level supervisor over subordinate staff.: Directs hiring, training, and evaluation of employees. Analyzes placement reports to determine effectiveness of employment interviewers. Participates in development and utilization of job development methods to promote business for agency. Enforces, through subordinate staff, agency policies, procedures, safety rules, and regulations. Approves or disapproves requests for purchase of new equipment and supplies. Ensures maintenance and repair of facilities and equipment. Prepares budget requests. Investigates and resolves customer complaints. May negotiate leases and order equipment and supplies for agency.

Manager Travel Agency

Manages operation of a travel agency or travel department of an organization. Typically reports to a director and may have supervisors reporting to this position.: Plans work schedules for employees. Trains employees in advising customers on current traveling conditions, planning customer travel and itineraries, ticketing and booking functions, and in calculating costs for transportation and accommodations from current transportation schedules and tariff books and accommodation rate books. Advises on travel requirements and conditions such as visa, medical, foreign travel, etc. Reviews employee ticketing and sales activities to ensure cost calculations, booking, and transportation scheduling are in accordance with current transportation carrier schedules, tariff rates, and regulations and that charges are made for accommodations. Keeps employee records and hires and discharges employees. In an organization's travel department a primary objective is to ensure all accommodations are obtained at the best possible cost consistent with the travel needs of the organization. In a travel agency a primary objective is to sell travel tickets, packaged and specialized tours, and advises customers on travel plans. Coordinates sales promotion activities, approves advertising copy, and travel display work. Directs, coordinates, and participates in merchandising travel agency services, such as sale of transportation company carrier tickets, packaged or specialized tours, or vacation packages. Reconciles sales slips and cash daily.

Travel Agency Manager

Manages operation of a travel agency or travel department of an organization. Typically reports to a director and may have supervisors reporting to this position.: Plans work schedules for employees. Trains employees in advising customers on current traveling conditions, planning customer travel and itineraries, ticketing and booking functions, and in calculating costs for transportation and accommodations from current transportation schedules and tariff books and accommodation rate books. Advises on travel requirements and conditions such as visa, medical, foreign travel, etc. Reviews employee ticketing and sales activities to ensure cost calculations, booking, and transportation scheduling are in accordance with current transportation carrier schedules, tariff rates, and regulations and that charges are made for accommodations. Keeps employee records and hires and discharges employees. In an organization's travel department a primary objective is to ensure all accommodations are obtained at the best possible cost consistent with the travel needs of the organization. In a travel agency a primary objective is to sell travel tickets, packaged and specialized tours, and advises customers on travel plans. Coordinates sales promotion activities, approves advertising copy, and travel display work. Directs, coordinates, and participates in merchandising travel agency services, such as sale of transportation company carrier tickets, packaged or specialized tours, or vacation packages. Reconciles sales slips and cash daily.



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